Windows 10: Why is Microsoft making CorelDRAW a living hell to get a refund.

I got a CorelDRAW subscription I didn't use it because I had no use for it, I thought it would tell me when my free trial is over but it didn't, now I want a refund because I bought it from Microsoft and it giving me hell I can't get them to refund me and it always telling me about Xbox even if i bought it from Microsoft.

:)

 

I have Coreldraw 8, love it, and it won't operate in my Windows 10. Help!

Hi Rev,

Thank you for posting in Microsoft Community.

1. Do you get any error message?

Suggest you to uninstall and reinstall CorelDraw 8 and check if that works.

If issue persist, install in compatibility mode.

Compatibility mode

I would suggest you to install the CorelDraw 8 in compatibility mode.

Follow the steps below on how to install
CorelDraw 8 in compatibility mode:

1. Download the CorelDraw 8from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the driver and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the CorelDraw 8install and then check the functionality.

Keep us posted to help you better.

Thanks

 

Cannot launch CorelDraw X7 in Windows 10.

Hi Santa,



Thank you for your response with the current update on the issue.

Glad to know that you are able to resolve the issue by reinstalling the software on the computer.

Regarding the issue with selecting the compatibility mode. As you are using a CD drive to install the CorelDraw X7 software. We to first open the CD drive content by following steps and then follow the steps provided in the previous post to install the software
in compatibility mode.

1. Open File Explorer.

2. Then right click on DVD/CD drive with CorelDraw X7 software.

3. Click on Open option.

4. Then right click on Setup program file from the list and follow the steps provided in the previous post to install the program in compatibility mode.

Note: As the issue seems to be resolved, so I suggest you to perform the steps if you face the issue again in future.



Please get back to us with an update on using CorelDraw X7 program in Windows 10, we will be happy to help.



Thank you.

 

Cannot launch CorelDraw X7 in Windows 10.

Hi Santa,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is compatibility issue with the application.



To assist you better, please provided us the information below:

• Have you check the compatibility of the program for installing in Windows 10?
• Is the issue specific while using CorelDraw X7 program?

I suggest you to follow the steps below to uninstall and reinstall the CorelDraw X7 application in compatibility mode and check if it helps.

1. Right-click on the program setup file and click on ‘Properties’'.

2. Click on the ‘Compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 7, 8/8.1 operating system from the drop down menu and proceed with the installation. Once this is done, restart the
computer and check if the issue persists.



Please get back to us with an update on using CorelDraw X7 program in Windows 10, we will be happy to help.



Thank you.