Windows 10: Help. i cant log into my email account or reset the password. my recovery email was hacked...

i need help. im trying to get in contact with support about my email but theres seems to be nothing available to assist me. no live chat or contact numbers anywhere... ive lost my password for my personal email i use for work related emails. usually its saved in google passwords but that appears to have the wrong password.im currently logged in on my phone but there doesnt seem to be a way to update a password or request help through it.i cant use forgotten password as the recovery email i had was hacked a few years ago. i thought i updated everything linked to that hacked email, i forgot to c

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email account hacked. please help

I have a yahoo email account that seems to be hacked. Following are hacking activities I have noticed.

1) Spam emails being sent from my account to my account and my recovery email account.
2) Recent emails in inbox are missing
3) New emails in deleted mails folder

I have reset passwords for both my email account and recovery email account and also re-installed my mac but still spam emails are being sent from my account to my account and my recovery email account.

My mac was not even turned on when those emails were being sent. No one else knows my password. I do access mail from my iphone and ipad too.

Its my primary email account please help.

Thanks

 

email account hacked. please help

Also may I suggest you change email accounts to one of the following.....

Gmail
Outlook

The reason is they both use "Step two verification". This style of verification means even if a hacker gets your password they cannot log in to your account. You see every time someone try's to log in that hasn't been verified you will get a text or a phone call giving you a final code to log in. Its very easy and simple to setup also. The great thing is once you setup your Email application with a specific "application password" from that account you never have to log in again AND your account is protected from being logged in from foreign entities.

I like the new outlook personally however Gmail is also damn good. Gmail also has an IP tracker that allows you to see WHERE the account has been logged in from. Anyway let us know if you wanna change over and have any questions. We will be happy to help and welcome to TPU!

 

email account hacked. please help

Unfortunately thats the Yahoo!'s server being hacked directly, not your own PC or account. I've had this problem with yahoo! 6 times in 1 year now. I'm going to change mail, this bs is a joke their security is amateurish.

One time I even kept spamming my self as u describe in 1) the next day after I changed the password on my account using a computer with proffesional-grade Kaspersky antivirus for companies. Since then I have ruled out the possibility of this being my own fault.