Windows 10: My Microsoft account was hacked and email changed to stenopersmail.ru — can't verify identity

Hello, My Microsoft account was recently hacked and the email was changed to @stenopersmail.ru. Luckily, I still know the password and can log in, but I can't verify my identity or change the email because the verification code goes to the hacker's email. I can recover the password and log in, but I can't change the alias or email to my own. I just want to recover the account and set up my own email and phone number again. Please help, what should I do?

:)

 

email account hacked. please help

Also may I suggest you change email accounts to one of the following.....

Gmail
Outlook

The reason is they both use "Step two verification". This style of verification means even if a hacker gets your password they cannot log in to your account. You see every time someone try's to log in that hasn't been verified you will get a text or a phone call giving you a final code to log in. Its very easy and simple to setup also. The great thing is once you setup your Email application with a specific "application password" from that account you never have to log in again AND your account is protected from being logged in from foreign entities.

I like the new outlook personally however Gmail is also damn good. Gmail also has an IP tracker that allows you to see WHERE the account has been logged in from. Anyway let us know if you wanna change over and have any questions. We will be happy to help and welcome to TPU!

 

Microsoft Account Hacked and Email has been changed to ru*****@rambler.ru

Hey, i really don't know if this is the right area to talk about this, this may take abit of explanation. I came back to my computer to find that my normal email that is connected to my microsoft account i use to access my windows is not what it is but instead was ru*****@rambler.ru now at that moment i did see the actual email address but i was scared that i got hacked i went straight into my administrator and deleted that user which in reality is the user i use every day to do my school work and everything else, i know this was a stupid decision and i hate myself for it but i did made a system restore before i did that and got my user account back but because my windows account was connected to my microsoft account and because they have changed the email to whatever it is ru*****@rambler.ru i cannot do anything, i have looked at the fourms but they need the acutal full email to even begin to recover if its possible. Im sorry if my grammer or how i sentenced things was bad, not the best at english but please is there any way to retrieve my account back?

 

Microsoft Account Hacked and Email has been changed to ru*****@rambler.ru

This doesn't help you but i am in the same situation as you. A month later after you posted your forum. My account was hacked. The email was changed to a rambler.ru account/user as well. The same email i normally use for my main email to my Microsoft just changed one day and its the current situation me and you are put in. But i was able to obtain and look at the changed email the hacker made. If you can try to sign in using your computers 4 digit code you'll be able to see the email the hacker used. This is the most and farthest i have made it in the progress of trying to get my Microsoft account back. But getting the email they changed your Microsoft account to is an huge step foward. I hope you make progress in getting your account back. Do inform or reply back if anything i said helped you because i myself need help getting my account back aswell