Windows 10: The sleep button only turns off my screen, but it doesn't sleep, though I checked my setting.

I have already checked setting → system → power&battery → lid,power&sleep button controls, and I tried to switch to another and then back, any of other choices works, but not 'sleep' choice. It only close my screen.

:)

 

sleep button

Hi,

The previous update you installed could be the cause as to why you encounter this issue. We would like to ask for additional information. Please provide the following:

• Which build of Windows 10 are you using? To know about it, hit
  Start, type Winver and then press
  Enter. You could also press Windows Key + R, type
  Winver into the
  Run dialog and press Enter.
• Were there any changes made on your computer prior to the issue?
• Can you tell us what troubleshooting steps have you done so far?

Furthermore, we suggest that you check the Power & sleep settings
if sleep option is enabled. Here are the steps:

• Go to Search then key in Power & Sleep.
• On far right, select Additional power settings.
• Select Choose what the power buttons do.
• Check the Change settings that are currently unavailable, then tick
  Sleep and Save Changes.
• If you already ticked it, then un-tick it and Save Changes.
• Go back and tick it again, then Save Changes.
  

Looking forward to the requested information and the results of the recommended troubleshooting steps.

 

Surface Pro 4 screen not turn on after sleep

Hi, thank you. I could restart my surface pro 4 but still could not fix the Surface Pro 4 screen not turn on after sleep. I am still looking forward to hearing more suggestions to fix the black screen after sleep.

 

Surface Pro 4 screen not turn on after sleep

hi, thank you. I followed your advice but just worked for turn off and turn on and I am still encountering the screen not on after sleep. look forward to any further assistance for this screen not on after sleep. Thank you