Windows 10: Unable to Reset Windows PIN at Login

Discus and support Unable to Reset Windows PIN at Login in Windows Hello & Lockscreen to solve the problem; I do not remember my PIN for my Windows laptop login screen. When I click "Forgot PIN", I get the screen that says "Something went wrong. Skip for... Discussion in 'Windows Hello & Lockscreen' started by CarlTCU03, May 6, 2025 at 6:47 PM.

  1. CarlTCU03 Win User

    Unable to Reset Windows PIN at Login


    I do not remember my PIN for my Windows laptop login screen. When I click "Forgot PIN", I get the screen that says "Something went wrong. Skip for now". When I choose skip for now, it takes me right back to the login screen waiting on me to enter in my PIN. I've tried restarting. I've tried restarting in Safe Mode, chose Safe Mode, and it takes me back to the login screen asking for a PIN. I have no other sign in options to choose from i.e., password, etc. available to me on the screen. Just my name and field to enter my PIN. What do I do?

    :)
     

  2. Forgotten PIN and expired password

    Hi Dyari,

    Thanks for your answer.

    I tried steps of both links:

    • #1: reset PIN code
      • I see no link "reset your PIN"on login page --> I can't reset it
    • #2: change or reset windows password
      • My Windows account is not displayed at all on login page.
      • I am using a local account
    If you have any other suggestion, I would be more than happy to try.

    Regards,

    Guillaume
     
    Guillaume ., May 6, 2025 at 6:49 PM
    #2
  3. Unable to login using The login PIN

    Hi,

    Thank you for contacting Microsoft community.

    I suggest you to follow the below steps to change the pin and check fi it helps.

    • In the login page next to “PIN password option”.
    • You will find “Other sign in options”, click on it will prompt you for regular password.
    • Enter regular password and login to the computer.
    • I suggest you to click on the Start Menu
      and select settings.
    • Now select Accounts.
    • Next select the tab Sign-in option.
    • Under the “PIN tab” click on “ADD” option.
    • It will prompt you for current pin password and new password, please provide
      new password then apply the changes, restart
      the computer and check if it works.
    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, May 6, 2025 at 6:49 PM
    #3
  4. aReply4u Win User

    Unable to Reset Windows PIN at Login

    PIN not accepting to login in windows...

    welcome : What do you mean by Problem is that,.

    "Even there is no option to enter the password"

    So comfirm after, you try to type the PIN. You don't

    see the option "Forgot my PIN" underneath the [Typing field]

    but if you see the "I Forgot My PIN" option : Follow steps to reset it

    To reset your PIN:

    1. Open Settings.
    2. Click Accounts.
    3. Click Login Options.
    4. In the PIN section, click I forgot my PIN.
    5. Check your password and click OK.
    6. On the next screen, create a new PIN and follow screen instructions
    7. Restart your PC and verify that you can login with the new PIN

      if the above steps fail them : Apply the fix on this video


     
Thema:

Unable to Reset Windows PIN at Login

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