Windows 10: Hi, I am facing issue with bitlocker recovery key, not able to find recovery key in account...

Discus and support Hi, I am facing issue with bitlocker recovery key, not able to find recovery key in account... in Windows 10 Software and Apps to solve the problem; I am facing issue with bitlocker recovery key, not able to find recovery key in account and unable to reset PC. No other option is working. Can someone... Discussion in 'Windows 10 Software and Apps' started by Gaya_25, May 7, 2025 at 9:47 AM.

  1. GAYA_25
    Gaya_25 Win User

    Hi, I am facing issue with bitlocker recovery key, not able to find recovery key in account...


    I am facing issue with bitlocker recovery key, not able to find recovery key in account and unable to reset PC. No other option is working. Can someone help on this?

    :)
     
    Gaya_25, May 7, 2025 at 9:47 AM
    #1
  2. SHAFEEQ_KHAN
    Shafeeq_Khan Win User

    bitlocker recovery key

    Hi Singh,

    Thank you for writing to Microsoft Community Forums.

    In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

    1. Are you not able login to your computer due to BitLocker Recovery Key?
    2. Did you ever setup BitLocker Recovery Key on your computer?
    3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
    4. Are you using Windows 10 Home or Windows 10 Professional?

    Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

    Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.
     
    Shafeeq_Khan, May 7, 2025 at 9:53 AM
    #2
  3. SINGH SHWETA RAJKUMAR
    Singh Shweta Rajkumar Win User
    bitlocker recovery key

    Hi Shafeeq,

    Please find my answers to your questions below:

    1. Are you not able login to your computer due to BitLocker Recovery Key? - Yes, I am unable to even start my laptop unless I enter the recovery key.
    2. Did you ever setup BitLocker Recovery Key on your computer? Nope
    3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key? Yes. I have a microsoft account and am able to login usually. But i am unable to login when I try to find the bitlocker recovery key.
    4. Are you using Windows 10 Home or Windows 10 Professional? Windows 10 Home

    When I on my laptop, there is a blue screen that asks me for bitlocker recovery key. I have tried asking my laptop company (Lenovo) and my institution both but no one has any answer to this. I have my bitlocker recovery ID number if that can help me find
    the recovery key.

    Waiting eagerly for a response.

    Thanks, and regards,

    Shweta
     
    Singh Shweta Rajkumar, May 7, 2025 at 9:53 AM
    #3
  4. JEREMY TAYLOR1
    Jeremy Taylor1 Win User

    Hi, I am facing issue with bitlocker recovery key, not able to find recovery key in account...

    Bitlocker Recovery Key

    No, no other accounts.

    What puzzles me is why the Bitlocker recovery key is not listed on the microsoft account, but there is a recovery key listed there for a computer I do not recognise.

    I have several laptops but only the HP Envy has had Bitlocker on it. So what key is this on my account? And why isn't the Envy key there?
     
    Jeremy Taylor1, May 7, 2025 at 9:53 AM
    #4
Thema:

Hi, I am facing issue with bitlocker recovery key, not able to find recovery key in account...

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