Windows 10: Persistent BSOD Dell XPS 16 9640 with Win11 24H2

Discus and support Persistent BSOD Dell XPS 16 9640 with Win11 24H2 in Windows 10 Gaming to solve the problem; I’m experiencing persistent and worsening system instability on my Dell XPS 16 9640, which originally shipped with Windows 11 24H2 around 10/18/25.... Discussion in 'Windows 10 Gaming' started by William Holmes3, May 7, 2025 at 2:52 PM.

  1. Persistent BSOD Dell XPS 16 9640 with Win11 24H2


    I’m experiencing persistent and worsening system instability on my Dell XPS 16 9640, which originally shipped with Windows 11 24H2 around 10/18/25. Since around 3/31, the machine has encountered frequent BSODs, crashes, and now often freezes on the "Restarting..." screen at 0%, requiring manual shutdown via the power button, meaning the errors aren't being tracked in SupportAssist, event viewer, or even in dump logs. The issues began with daily blue screens and have since escalated into unrecoverable system-level crashes, some of which now occur without even displaying a BSOD. The stop code

    :)
     
    William Holmes3, May 7, 2025 at 2:52 PM
    #1

  2. Driver_Power_State_Failure - Windows 11 - Dell XPS 16 9640

    my new Dell laptop is crashing every time it wakes up from hibernation and gives code Driver_Power_State_Failure no update of bios has fixed it

    OS Name Microsoft Windows 11 Enterprise

    Version 10.0.22621 Build 22621

    OS Manufacturer Microsoft Corporation

    System Manufacturer Dell Inc.

    System Model XPS 16 9640

    System Type x64-based PC

    System SKU 0C62

    Processor Intel(R) Core(TM) Ultra 9 185H, 2500 Mhz, 16 Core(s), 22 Logical Processor(s)

    BIOS Version/Date Dell Inc. 1.5.0, 5/14/2024

    SMBIOS Version 3.6

    Embedded Controller Version 1.08

    BIOS Mode UEFI

    BaseBoard Manufacturer Dell Inc.

    BaseBoard Product 0X06JY

    BaseBoard Version A00

    Platform Role Mobile

    Secure Boot State On
     
    Antonio Ramirez - OSU, May 7, 2025 at 2:57 PM
    #2
  3. Hoodlum Win User
    Dell XPS 9560 - Daily BSODs

    All steps completed. Had to install the new drivers from safe mode, as Windows kept automatically re-installing them too quickly from normal boot.

    Unfortunately, monitor has not started working again.

    Many thanks for your patience in trying to help.

    Requested drive test result images, referring to post #7:

    Steps 3 - 11:
    Code:
    Step 14 (HDTune):

    Persistent BSOD Dell XPS 16 9640 with Win11 24H2 [​IMG]


    Persistent BSOD Dell XPS 16 9640 with Win11 24H2 [​IMG]


    Persistent BSOD Dell XPS 16 9640 with Win11 24H2 [​IMG]


    Step 15 (SeaTools):

    Persistent BSOD Dell XPS 16 9640 with Win11 24H2 [​IMG]


    Step 16 (HD Sentinel):

    Persistent BSOD Dell XPS 16 9640 with Win11 24H2 [​IMG]


    Persistent BSOD Dell XPS 16 9640 with Win11 24H2 [​IMG]


    Persistent BSOD Dell XPS 16 9640 with Win11 24H2 [​IMG]


    Persistent BSOD Dell XPS 16 9640 with Win11 24H2 [​IMG]
     
  4. alucasa Win User

    Persistent BSOD Dell XPS 16 9640 with Win11 24H2

    Dell M6400 Laptop - BSOD Installing XP Pro X32

    There should be. Otherwise, you wouldn't have had XP in the first place. Unless you have to absolutely use XP for some older programs that no longer work with 7, I'd suggest you jump the boat and use 7.

    Having owned two DELL laptops so far, I know that their OS restore CDs often come with slightly modified drivers to make it work without getting BSOD. For a good example, my Dell XPS M1330, it has vista home premium 32bit. If I use a regular vista 32bit CD, it will get BSOD during install. I have to use DELL's OS restore CD to get it installed.
     
Thema:

Persistent BSOD Dell XPS 16 9640 with Win11 24H2

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