Windows 10: Camera Not Recognized on Windows 11

I have Windows 11 and my built-in camera doesn't work at all. I purchased an external USB camera, but my laptop doesn't recognize or run it at all. Is there a problem with Windows 11 system?

:)

 

Windows 11 won't recognize my Philips 34E1C56000 embedded camera

Dear SassyIrishChris

Thank you for posting in the Microsoft Community.

I'm sorry to hear that you are facing issues with your Philips 34E1C5600 embedded camera on Windows 11. If you have already tried troubleshooting using Device Manager and checking account settings in Windows Settings without success, here are a few additional steps you can try:

1. Check Camera Privacy Settings:
   
   • Go to Settings > Privacy > Camera.
     
   • Ensure that the "Allow apps to access your camera" toggle is turned on.
     
   • Check the list of apps that have permission to access the camera and make sure the apps you are trying to use are allowed access.
     
2. Update Windows 11:
   
   • Make sure your Windows 11 is up to date by going to Settings > Update & Security > Windows Update and checking for any available updates.
     
3. Update Camera Drivers:
   
   • Visit the Philips website or the manufacturer's website to see if there are any updated drivers available for your monitor's embedded camera. Download and install any updated drivers.
     
4. Check BIOS/UEFI Settings:
   
   • Sometimes, the camera may not be recognized due to BIOS/UEFI settings. Check the BIOS/UEFI settings to ensure that the camera is enabled.
     
5. Run Hardware and Devices Troubleshooter:
   
   • Go to Settings > Update & Security > Troubleshoot.
     
   • Run the "Hardware and Devices" troubleshooter to see if it can detect and fix any issues with the camera.
     
6. Contact Philips Support:
   
   • If the issue persists, it may be a hardware-related problem with the embedded camera. Contact Philips customer support for further assistance or to inquire about warranty options.
     

Finally, you can try installing your WINDOWS system to the latest version using WINDOWS ISO Repair.

Regarding your issue, according to your description you have tried many solutions.

So to give you the steps to repair and install WINDOWS, first of all, it is recommended that you backup your important data on your C drive to an external storage media.

We recommend that you log in to

Download Windows 11 (microsoft.com)

Select Download tool now - perform Media creation tool - select Yes - select Accept - select Create installation media for another computer - select DVD ISO file - Save as local.

Execute the local WINDOWS.ISO file-right click-mount-select execute setup.exe-select don't use it for now-select keep personal files and settings-select Next-wait for the WINDOWS Repair installation to complete-reboot the WINDOWS computer.

Best Wish

Shawn Z | Microsoft Community Support Specialist

 

My built in camera doens't be recognized by windows 10 camera app

Hi Paulo,

Allow us to verify some information to isolate this issue. We would like to ask a few questions.

• Did you receive any error messages when you tried to use the camera with the Camera app?
• Have you tried updating the drivers of your built-in camera?
• Do you have any antivirus installed in your computer?

To help us address this problem, we suggest that you check out the resolution or troubleshooting steps provided on this

link.

Let us know of the result.

Regards.

 

Laptop Camera

Thanks for providing the results after completing the steps we provided. Since you're still getting the error message “Your camera cannot be found” along with the error code "0xA00F4244 (0xC00DABED)", we suggest that you follow the steps below
to reset the Camera app on your Windows 10 computer:

• Press the Windows Key + I to open the Settings app.
• From the options presented select System, then click on
  Apps & features located on the left pane.
• Locate the Camera app from the list and select it.
• Select the Advanced options link and then choose Reset.
• When the pop-up notification is shown just click on the Reset
  button once more.
• Once all the steps are complete, kindly reboot your computer.

Completing this steps will clear the cache of the Camera app and allow it to re-recognize any video capture devices connected to your computer.

Regards.