Windows 10: I cannot access my Microsoft Account in the Windows Store.

Discus and support I cannot access my Microsoft Account in the Windows Store. in Microsoft Windows 10 Store to solve the problem; I am trying to purchase Game Pass, when I try, it prompts me to enter the email that is "johndoe********@****.com." I enter it correctly, it then asks... Discussion in 'Microsoft Windows 10 Store' started by dannyt17, May 9, 2025 at 8:28 PM.

  1. dannyt17 Win User

    I cannot access my Microsoft Account in the Windows Store.


    I am trying to purchase Game Pass, when I try, it prompts me to enter the email that is "johndoe********@****.com." I enter it correctly, it then asks me to enter the code sent to that email, I enter it. It THEN asks me to enter the code from a second email that I no longer have access to, but is technically the primary email auto-generated from when I bought an XBOX360 in like 2009. This was changed years ago, and never have had an issue until now.I go to my Microsoft account in browser, it lets me log in no issue, AND PURCHASE GAME PASS, and charges me! But, it refuses to update in Windows

    :)
     
  2. sam02 Win User

    App store and Microsoft account


    Thank you for the advice

    I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store
     
  3. Brink Win User
  4. I cannot access my Microsoft Account in the Windows Store.

    App store and Microsoft account


    You need Gmail account to access play store likewise you need Microsoft account to access Microsoft Account. Though there is some work around but i would suggest you to Change your Password to something much less complicated but Strong.
     
    Windows10users, May 9, 2025 at 8:30 PM
    #4
Thema:

I cannot access my Microsoft Account in the Windows Store.

Loading...
  1. I cannot access my Microsoft Account in the Windows Store. - Similar Threads - cannot access Microsoft

  2. I cannot access my Microsoft Account in the Windows Store.

    in Windows 10 Gaming
    I cannot access my Microsoft Account in the Windows Store.: I am trying to purchase Game Pass, when I try, it prompts me to enter the email that is "johndoe********@****.com." I enter it correctly, it then asks me to enter the code sent to that email, I enter it. It THEN asks me to enter the code from a second email that I no longer...
  3. I cannot access my Microsoft Account in the Windows Store.

    in Windows 10 Software and Apps
    I cannot access my Microsoft Account in the Windows Store.: I am trying to purchase Game Pass, when I try, it prompts me to enter the email that is "johndoe********@****.com." I enter it correctly, it then asks me to enter the code sent to that email, I enter it. It THEN asks me to enter the code from a second email that I no longer...
  4. I cannot access microsoft windows store.

    in Windows 10 Gaming
    I cannot access microsoft windows store.: I cannot access microsoft windows store. Your staff have destroyed the integrity of consolidating all the logins to one supposedly consolidated identity and login. I have wasted some hours on this issue today, and on previous occasions over the last few years I have ceased...
  5. I cannot access my account on Microsoft

    in Windows 10 Gaming
    I cannot access my account on Microsoft: I can no longer my Ms account. I need it because it was synch on my files and accounts. https://answers.microsoft.com/en-us/windows/forum/all/i-cannot-access-my-account-on-microsoft/c0a54222-ea66-4fa3-a3b4-6eda78508f42
  6. I cannot access my account on Microsoft

    in Windows 10 Software and Apps
    I cannot access my account on Microsoft: I can no longer my Ms account. I need it because it was synch on my files and accounts. https://answers.microsoft.com/en-us/windows/forum/all/i-cannot-access-my-account-on-microsoft/c0a54222-ea66-4fa3-a3b4-6eda78508f42
  7. I cannot access my account on Microsoft

    in Windows 10 Customization
    I cannot access my account on Microsoft: I can no longer my Ms account. I need it because it was synch on my files and accounts. https://answers.microsoft.com/en-us/windows/forum/all/i-cannot-access-my-account-on-microsoft/c0a54222-ea66-4fa3-a3b4-6eda78508f42
  8. I cannot access microsoft/windows store

    in Windows 10 Gaming
    I cannot access microsoft/windows store: i did a format on my pc because it wouldn't open and i lost access to Microsoft store to the photo program and the video program and i''m using a windows 7 program that works fine .I see my taskbar has the Microsoft store and if i search it on my search box it does appear and...
  9. I cannot access microsoft/windows store

    in Windows 10 Software and Apps
    I cannot access microsoft/windows store: i did a format on my pc because it wouldn't open and i lost access to Microsoft store to the photo program and the video program and i''m using a windows 7 program that works fine .I see my taskbar has the Microsoft store and if i search it on my search box it does appear and...
  10. I cannot access microsoft/windows store

    in Windows 10 Installation and Upgrade
    I cannot access microsoft/windows store: i did a format on my pc because it wouldn't open and i lost access to Microsoft store to the photo program and the video program and i''m using a windows 7 program that works fine .I see my taskbar has the Microsoft store and if i search it on my search box it does appear and...