Windows 10: my camera didn't work when the open camera shows the pop up blank and cross line

my camera didn't work when the open camera shows the pop up blank and cross line

:)

 

My camera shows a chart partially on the screen with a line crossing a drawing of a camera. how can i fix it?

My camera shows a chart partially on the screen with a line crossing a drawing of a camera. how can i fix it?

 

the built in camera on my ASUS /zen/book 13 doesn't work

Hi Paulo,

thank you for the quick reply. I already did the steps suggested by you. It did’t worked.

when I open the camera application , no error message, bit I see on a black screen a camera crossed by an oblique line.

 

camera not working

If you have the camera connected to the computer, I would suggest that you disconnect the camera and then try to open the Camera app.



If the camera app opens, follow the steps below:

• Press “Windows key + C” from your keyboard to open “Charms bar”.
• Select “Settings” option.
• Select “Permissions” option.
• Turn on “Allow this app to access your: Webcam and Microphone” option.
• Lose the app by pressing “Alt key + F4” from your keyboard.
• Reopen the Camera app.
• Connect your camera and then check how this app works.

Goodluck!