Windows 10: I was locked out of my Administrator account.

Please helpI tried to click on the option to create a new pin but nothing happens and the other sign in option is a password Ive long forgotten and the hint isnt helpful. I have access to my local account but I really just want all my files and everything saved on my admin account. I can’t really do much either in my local account cause it requires the password from my admin account which I have forgotten. Also my keyboard doesn’t work :. Please please can someone help me get into my admin account or reset the password?

:)

 

Settings can't be opened using the built-in administrator account


Hello,
Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
I can access settings in Safe Mode but this will not allow me to create a new account.
Any help/suggestions will be greatly appreciated.
Cheers

 

Local Administrator account locked by family time restrictions

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties you are facing with the built-in Administrator account and
we appreciate your effort in troubleshooting the issue and providing us the detailed information.



In this scenario we would suggest you to disable and the enable the
built-in Administrator account using the command prompt from a different administrator user account and check if the issue persist.



Steps to disable and enable the built-in Administrator account.

1. Click on Windows Search/Cortana and type
   CMD, right click on command prompt and select run as admin.
   
2. Type Net user administrator /active:no
   and hit enter key to disable the built-in Administrator account
   
3. Restart the PC and login to the
   Administrator account and perform step 1.
   
4. Type Net user administrator /active:yes
   and hit enter key to enable the built-in Administrator account

We await your response.



Aditya Roy

Microsoft Community – Moderator

 

Deleting an administrator account

Hi Imat,

Kindly follow the steps below to resolve this concern:

Step 1: Remove pin from your administrator account. Here's how:

• Log in the administrator account.
• Go to Settings.
• Select Accounts.
• Go to Sign-in options.
• Under PIN, click on Remove.
• Tap Remove to confirm.
• Type in your administrator password to verify.
• Hit OK.

Step 2: Make your local account as an administrator account by following the steps below:

• Log in your local account.
• Go to Settings.
• Select Accounts.
• Go to Family & other people.
• Select Change account type.
• Under Account type, select Administrator.
• Hit OK.
• Restart your computer and sign in with your administrator account.

Step 3: Remove the old administrator account. Please follow the steps below:

• Log in the new administrator account.
• Go to Settings.
• Select Accounts.
• Go to Family & other people.
• Click on the admin account you want to remove and hit Remove button.
• When you see a confirmation dialog, select Delete account and data.

Hope this information helps. In case you need further assistance, kindly reply to us.