Windows 10: My PC keeps crashing, but i'm not able to find out why.

Discus and support My PC keeps crashing, but i'm not able to find out why. in Windows 10 Gaming to solve the problem; Hi,My PC suddenly kept crashing and i couldn't find out why, so i did a re-install of Windows 11 but this didn't fix the issue.I've checked event... Discussion in 'Windows 10 Gaming' started by Patrick Bekhuis, May 12, 2025 at 3:47 PM.

  1. My PC keeps crashing, but i'm not able to find out why.


    Hi,My PC suddenly kept crashing and i couldn't find out why, so i did a re-install of Windows 11 but this didn't fix the issue.I've checked event viewer but i couldn't find any issue in this.I have a .dmp file in the minidump folder, and i tried to read it with WinDbg software, but for as far as i can see with my limited knowledge i keep getting inconclusive results.Is someone able to help me with this?Here is the link to the .dmp file.https://www.dropbox.com/scl/fi/cs0orbqilfiac3ljlrlxt/051225-5140-01.dmp?rlkey=4dqb85ksfs4kwh6uced1rqev3&st=vddf3xx9&dl=0Thanks in advance!P.S.:I have al

    :)
     
    Patrick Bekhuis, May 12, 2025 at 3:47 PM
    #1
  2. Mayra Aqu Win User

    Windows 10 keeps crashing

    Hi,

    There are many possible reasons why the computer will keeps on crashing. One of which is missing or corrupted system files. For us to further isolate the issue, we suggest answering the following questions:

    • What exactly are you accessing/doing when the computer crashes?
    • Were you still able to login to the computer after it happens?
    • Can you send us a screenshot of the error messages or mini dump that you've received?

    In the meantime, if you're seeing a blue screen when the computer crashes, we suggest following the steps on this article:
    Troubleshoot blue screen errors. Kindly choose the appropriate answer to the category
    "When did you get the error?".

    We'll wait for your response on this matter.
     
  3. peach1971 Win User
    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
  4. Zaki_j Win User

    My PC keeps crashing, but i'm not able to find out why.

    PC Keeps crashing

    Hi Vijay,

    Thank you for writing to Microsoft Community Forums.

    I understand that your PC keeps crashing.

    1. Do you get any error message or code when the computer restarts after the crash?
    2. What’s the make and model of the computer?

    I suggest you to follow the steps mentioned below and see if that helps.

    Method 1: Disable Automatic Restart on System Failure

    Press WIN + R to launch the Run utility.

    Type in sysdm.cpl and then hit Enter to launch System Properties.


    Click on the Advanced Tab
    and under the section labeled as Startup and Recovery.

    Click on the button that says Settings.

    A new pop-up window will now open. Under the section called System failure, uncheck the option labeled as Automatically restart.

    Now, click on OK then on Apply and then again on OK.

    Reboot your computer now for the changes to take an effect.

    Method 2:
    Start your PC in safe mode in Windows 10


    Boot the PC in safe mode and check if the PC shuts down. Refer the article to
    Start your PC in safe mode in Windows 10
    .

    If the PC is not shutting down in safe mode then perform a clean boot from safe mode. Refer the article on
    How to perform a clean boot in Windows.
    If the PC is not shutting down then please refer the section How to determine what is causing the problem after you do a clean boot.

    Note:
    Clean Boot starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program. Also, you may not be able to use some programs in clean boot.

    Note: Please refer the section
    Reset the computer to start normally after clean boot troubleshooting
    to boot the computer in to normal mode after troubleshooting.

    You can also follow the suggestion from the article on how to
    Improve PC performance in Windows 10

    For issues where the
    event ID 10016 logged in event viewer, you may follow the below suggestions and check if it helps.

    Registry disclaimer: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the
    registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.

    Please take a backup of the registry.
    Follow the steps given in the link below:

    How
    to back up and restore the registry in Windows


    • Open the
      Run
      dialog box by pressing the Windows key and the R key together
    • Type
      Regedit and hit the Enter key.
    • When the Registry Editor opens, navigate to the following location:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Ole

    • Delete the following keys from the right pane
    DefaultAccessPermission

    DefaultLaunchPermission

    MachineAccessRestriction

    MachineLaunchRestriction

    • Restart your computer.

    Deleting those four keys will cause DCOM to write default permissions for the system and should grant access to the apps requiring access to the DCOM Server.

    For more information on event ID 10016 logged in event viewer, I suggest you refer to the article
    DCOM event ID 10016 is logged in Windows

    Hope it helps.

    Regards,

    Zaki
     
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My PC keeps crashing, but i'm not able to find out why.

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