Windows 10: Rare system freezes with suspected cause

Discus and support Rare system freezes with suspected cause in Windows 10 Software and Apps to solve the problem; So my PC has this issue where once in a blue moon or more often as of recent it would completely freeze up, requiring a force restart.The cause I... Discussion in 'Windows 10 Software and Apps' started by Bribe Guntails, May 12, 2025 at 10:07 PM.

  1. Rare system freezes with suspected cause


    So my PC has this issue where once in a blue moon or more often as of recent it would completely freeze up, requiring a force restart.The cause I suspect may be GPU related though I won't discount RAM; the most recent time the system froze I was one second into playback of a YouTube video embedded into Discord. Immediately checking the video on my phone, and shortly after on my PC, didn't cause any problems.I've examined the time of incidence in Event Viewer but I didn't find anything more than "system failure due to power loss" and a slew of checklisting by the system.I've tried examining

    :)
     
    Bribe Guntails, May 12, 2025 at 10:07 PM
    #1
  2. mouse2404 Win User

    system freezes

    I have a problem with my lap top freezing when I run Norton Internet security on a full system scan. I am using win 11 Home, 500GB SSD, i7 and 16gb ram. The supplier of my lap top does not seem to be able to help me and has no suggestions as to what has caused the freeze.

    Which of System Internals programs would you suggest I use to find what is causing my system to freeze and what should I look for.

    Any help you can give would be much appreciated.



    Alex Simms
     
  3. axe0 Win User
    Random system freezes for weeks


    Alright, time for an update.
    My lead was the RAM, after some time of trying it looked like the RAM may be the cause. Can't remember exactly why/how I came to it unfortunately.

    After some time the frequency of freezes seemed to increase again to a frequency of 1 per day, this situation looked for me like a perfect opportunity to use driver verifier again with a different setup as it won't take much longer than 2-3 days of testing with driver verifier.

    So with that in mind I enabled all standard options + power framework delay fuzzing & DDI compliance checking in driver verifier choosing all drivers of the list that are above the Microsoft drivers. Doing so makes it easier to document everything properly making it more clear what I've done, what the result is and what a possible next step could be.

    After a few days with this configuration no single freeze had occured, enough proof for me to go to the next step which is using the same settings on all drivers in the list that are beneath the Microsoft drivers. I'm currently in that setup of driver verifier running my system.

    A next step with driver verifier will be to enable the other additional options, only 2-3 at a time to not rush it, checking all drivers above the Microsoft onces.


    I'm running driver verifier 72h to 96h (3-4 days) each time for those who'd like to know.

    These are the possibilities I have in mind with driver verifier:
    - If it is a hardware issue then driver verifier should be able to crash my system without pointing to any driver or pointing at too many drivers.
    - If it is a driver issue then driver verifier should be able to crash my system for a maximum of a few times if I have some bad luck with getting back in Windows.
    - If driver verifier is unable to crash my system then the next step is to see if any program may be causing issues by uninstalling one-by-one per few days, with my amount of programs it should only take a few more months to complete this troubleshooting process but with a 100% certainty. That is assuming that Microsoft doesn't workout a patch for issues that unexpectly fixes my issue too.
     
  4. Rare system freezes with suspected cause

    Windows 10 - The Volume Manager (C:\WINDOWS\system32|drivers\volmgr.sys) Caused System Crash

    Hi Chris,

    Thank you for posting your query in Microsoft Community.

    I suspect the issue might be caused due to malfunctioning or corrupted drivers. Follow the below steps and check if they helps:

    Suggest you try the below mentioned steps to fix any issue with system files, when you access the desktop screen:


    • Press CTRL+Shift+ESC to open Task Manager.

    • Click File > Run New Task

    • Make sure you have a check mark beside “Create this task with administrative privileges”

    • Type CMD

    • Type or copy/paste the following commands at the CMD prompt:

      dism /online /cleanup-image /restorehealth

      sfc /scannnow
    Reboot the system and check if the issue still occurs.

    Let us know if problem still persist, we're glad to assist you. Hope this will address your query.
     
    Yashwanth Kotakuri, May 12, 2025 at 10:17 PM
    #4
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Rare system freezes with suspected cause

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