Windows 10: Issues connecting Samsung Galaxy Buds2 Pro, Only right earbud connects.

Fergal McCann · May 14, 2025 at 7:27 AM

Hi Guys,I have just purchased a new Surface Pro 11th Edition and when trying to pair my Samsung Galaxy Buds2 Pro Earbuds only the right side is connecting. I have disconnected and reconnected again but the same thing is happening. When I pair them to my old laptop DELL Vostro both connect and work perfectly and the same goes for phone, there are no issues connecting and both earbuds work fine. Has anyone else experienced this issue? Is this an issue with the Surface Pro? Any advice/support welcomed.

:)

Patch - MSFT · May 14, 2025 at 7:46 AM

Galaxy Buds2 Pro - headset mode doesn't Work, but HeadFone does.

Hello Lucas Portes Leal Ferreira

Welcome to the Microsoft Community.

It sounds like your computer is having sound issues when using Galaxy Buds2 Pro.

I checked the manual and couldn't find anything about connecting to Windows.

SAMSUNG Galaxy Buds2 Pro True Wireless Bluetooth Earbuds User Manual (manuals.plus)

And I contacted Samsung customer service. Samsung customer service said there was no information to connect to Windows.

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

There are many Bluetooth calling and playback protocols, and this headset may not be adapted to Windows.

I suggest you contact Samsung for feedback.

If there is anything not clear or I can't understand your problem, please do not hesitate to let me know.

Best Regards

| Microsoft Community Support Specialist

Brink · May 14, 2025 at 7:46 AM

New Software Updates to Galaxy Buds2 Pro and Galaxy Watch Series

Samsung Electronics today announced new software updates to Galaxy Buds2 Pro and Galaxy Watch series, elevating content capturing for Galaxy users everywhere. Samsung’s Galaxy smartphones have long been offering the best photography and videography experiences, letting users create, capture and share their best moments. Now, when paired with the latest wearable devices, the already-powerful Galaxy camera is further strengthened with 360 Audio Recording, the unique feature that brings immersive sound to video content, along with an upgrade to the Camera Controller that makes zooming in and out remotely easier. These software updates reflect Samsung’s continuous commitment to providing the most up-to-date experiences to existing devices. 360 Audio Recording: Capture the World as You Hear It The new 360 Audio Recording feature1 empowers users to capture sound on video precisely as they hear it. Pairing Galaxy Buds2 Pro with a Galaxy smartphone, everyone can film like a pro and capture high-quality, realistic audio for video without the need for bulky professional equipment anytime, anywhere. The feature picks up 360-degree sound using a microphone in each earbud, placing viewers at the center of a roaring festival crowd or beside a bubbling brook in the middle of a forest. Users can pop in connected headphones and playback the video on their device or social media channel to hear lifelike and immersive sounds that emulate an in-person experience. 360 Audio Recording is the first feature in the Galaxy line leveraging LE Audio, an advanced new Bluetooth audio standard. This new technology brings better audio quality as well as improved latency and battery life. Beyond providing better-sounding music, LE Audio also broadens the spectrum of audio experiences to deliver more complex and rich sound that can be shared with others. Now, LE Audio brings binaural recording to Galaxy Buds2 Pro — taking advantage of both the left and right mics at the same time. When pairing the Buds2 Pro with a Galaxy Z Flip4 or Z Fold4, users are drawn into the moment, benefitting from high-quality stereo audio as well as high-quality video. Camera Controller: Frame the Perfect Shot Right From Your Wrist Photography and videography with Galaxy smartphones are about maintaining creative control in any situation. One example is the Galaxy Watch’s Camera Controller app, which enables users to control their phone camera right from their wrist. A new update — soon to be available on the Galaxy Watch5 and Watch4 series — adds zoom capabilities to Camera Controller,2 further expanding the Galaxy camera experience with Galaxy smartphone and Galaxy Watch connectivity. Now users can remotely control their phone’s camera zoom with a simple pinch of the watch face or a turn of the rotating bezel — perfect for taking group selfies or group shots from a distance and eliminating the need to run back and forth to the camera to frame the perfect picture. Availability3 The new 360 Audio Recording feature will be progressively released on Galaxy Buds2 Pro and Galaxy Z Flip4 and Z Fold4 via software updates starting today.1 The updated Camera Controller feature will be available on the Galaxy Watch5, Watch5 Pro, Watch4 and Watch4 Classic beginning from February.2 These new wearable features are expected to provide more powerful synergies with the new Galaxy camera capabilities — offering new and never-before-seen experiences. Tune in on February 1 for more details of Samsung’s advanced Galaxy smartphone that will be announced at Galaxy Unpacked. To learn more about the Galaxy Buds2 Pro, Galaxy Watch5 and Galaxy Watch5 Pro please visit: Galaxy Buds2 Pro: www.samsung.com/galaxy-buds2-pro Galaxy Watch5: www.samsung.com/galaxy-watch5 Galaxy Watch5 Pro: www.samsung.com/galaxy-watch5-pro
Click to expand...

Source: New Software Updates to Galaxy Buds2 Pro and Galaxy Watch Series Uplevel the Galaxy Camera Experience – Samsung Global Newsroom

RobertFontaine1 · May 14, 2025 at 7:46 AM

Galaxy Buds2 Pro Sound Cutting out / no sound Windows 11

FYI I am having the same darn problem with the Galaxy Buds2 Pro.

Audio failing. Plays for a couple of seconds then cuts out.

Win 11 Pro current + Galaxy Buds2 Pro current updates 2/22/2023.

Intel NUC Gen 10 i7 all intel drivers current.

Currently waiting for someone to answer the voice chat on the Samsung site.

I tried updating the Galaxy Buds2 Pro Hands-Free drivers with the Microsoft Driver and this did not resolve the issue.

Windows 10: Issues connecting Samsung Galaxy Buds2 Pro, Only right earbud connects.

Issues connecting Samsung Galaxy Buds2 Pro, Only right earbud connects.

Issues connecting Samsung Galaxy Buds2 Pro, Only right earbud connects.

Issues connecting Samsung Galaxy Buds2 Pro, Only right earbud connects.

Issues connecting Samsung Galaxy Buds2 Pro, Only right earbud connects. - Similar Threads - Issues connecting Samsung

Issues connecting Samsung Galaxy Buds2 Pro, Only right earbud connects.

Only the right buds of Galaxy buds 2 pro is geting connected to my SAMSUNG 14” Galaxy Book3...

Only the right buds of Galaxy buds 2 pro is geting connected to my SAMSUNG 14” Galaxy Book3...

Problem with bluetooth and connecting to Samsung Earbuds

Problem with bluetooth and connecting to Samsung Earbuds

Samsung Galaxy Earbuds 2 Pro connect with Windows 11 Home microphone quality problem

Samsung Galaxy Earbuds 2 Pro connect with Windows 11 Home microphone quality problem

Wireless Earbuds Galaxy Buds + connecting as a headset with only music, cannot connect...

Samsung galaxy book keyboard not connecting