Windows 10: Windows update failure leads to lockout?

Discus and support Windows update failure leads to lockout? in Windows 10 Gaming to solve the problem; It looks like my laptop attempted an update that failed and prompted a bitlocker lockout. I never set up a bitlocker key so I’m stuck with no access.... Discussion in 'Windows 10 Gaming' started by David OBR3, May 14, 2025 at 12:17 PM.

  1. Windows update failure leads to lockout?


    It looks like my laptop attempted an update that failed and prompted a bitlocker lockout. I never set up a bitlocker key so I’m stuck with no access. I’m the original owner. How do I avoid losing all of my data?

    :)
     

  2. TPM 1.2 Lockout

    Hi RobBoston83-

    I'm Kevin B. Independent advisor and a Windows 10 user like you. I do apologize that you are experiencing this kind of inconvenience.

    For some reason, there's nothing much that w can do since it is not software related problem.

    As a security feature the TPM will lock itself to help prevent attacks or any kind of unauthorized access. Below will provide some information on TPM failure attempt options, lockout recovery times and lockout recovery.

    Failure Tries:

    Up to 13 per day. Please see the following table for detailed failure-lockout periods.

    While TPM is in lockout, no authorization command will be accepted during lockout period.

    Failure Tries Recovery Time:

    The failure try counts will be reset after 24 hours from last failure try.

    The timer will be reset after the TPM VSB (TPM chip power cell) is powered-up.

    Lockout Recovery:

    Keep the TPM VSB powered during the lockout period and wait for the lockout duration period to expire.

    Or

    Reset both the failure tries and the lockout state by using the Microsoft TPM Management Console with correct owner password.

    Hope this will help and have a blessed day!

    Thanks.

    Kevin B.

    Independent advisor
     
    Kevin Bartolo., May 14, 2025 at 12:22 PM
    #2
  3. Windows 8 failure configuring updates and reverting

    I agree 8 is awful! It's not for me though... I replaced a broken screen in a Win 8 laptop that was given to me and I am going to give it for free to someone that can't afford one so they can do homework at home. Yes I took it from 8 to 8.1 back on 10/09/2014. This is what I posted there...

    "Great post! I found a similar one. I would like to point out that you may want to edit your OP...

    1. Step 1 should read to disable AUTOMATIC updates, not disable manual updates.

    2. KB2871398 should really read KB2871389

    I would like to say that KB2917499 may also be needed as it was in my case. I also had to run the Windows Update Troubleshooter after installing those 2 updates. After these steps I was able to begin my 8.1 download from the Microsoft store. I don't know if it made a difference or not, but I also went into the Bios and disabled "Secure Boot."


    It was a helpful post. Thanks!
     
  4. Tenforo Active Member

    Windows update failure leads to lockout?

    Windows 8 failure configuring updates and reverting

    No, the license only applies to the Windows 8 OEM copy the original owner purchased with laptop, it doesn't magically transform into Windows 8.1 Retail one.

    OK, so here's the commonly recommended steps that should help you with your problem.

    Before you begin, I would recommend you to download both of these files and save them on your USB drive in order to use it later as the only source of third-party packages:
    1. The first step would be to recover the original Windows installation using your hard drive partition (the thing that you've done before, I believe). Follow the steps described here (http://h10010.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03544793#N258) and see if you missed anything. By the end of this operation, make so that your HP product is not connected to any sort of network.

    2. Configure your HP device to boot in "clean" mode as described here (http://support.microsoft.com/kb/929135). Restart once.

    3. Run the first file you've downloaded (http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67259.exe) from your just-recovered Windows copy and follow the steps required.

    4. Run the AMD package (http://www2.ati.com/drivers/amd-catalyst-14.4-64bit-win8.1-win8-win7-whql-aug.exe). Choose the "Advanced" installation option in order to be able to opt-out the "AMD/Raprt App" and "HydraVision" packages.

    5. Establish an Internet connection. Run "Windows Store" tile from your Start screen, and select "Windows 8.1" package.

    6. Once you're done with your migration from Windows 8 to Windows 8.1, you can install all the critical updates offered by Windows Update, which would be driver software, then Windows 8.1 Update package (KB2919442 > KB2919355 > KB2932046 > KB2959977 > KB2937592 > KB2938439 > KB2934018), "August" Update (KB2993651 > KB2975719 > KB2993100 > KB2979582 > KB2990532 > KB2995004) and .NET Framework 4.5.2 (http://www.microsoft.com/en-us/download/details.aspx?id=42642).
     
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Windows update failure leads to lockout?

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