Windows 10: Audio Not Working Without Headset After Upgrading to Windows 11

Discus and support Audio Not Working Without Headset After Upgrading to Windows 11 in Windows 10 Gaming to solve the problem; Hello,We are currently migrating from Windows 10 to Windows 11 within our organization .During our testing phase, we’ve run into a recurring issue... Discussion in 'Windows 10 Gaming' started by Naef Abdalah admin, May 15, 2025 at 5:57 AM.

  1. Audio Not Working Without Headset After Upgrading to Windows 11


    Hello,We are currently migrating from Windows 10 to Windows 11 within our organization .During our testing phase, we’ve run into a recurring issue across multiple laptops and users:Audio input and output does not work unless a headset is connected.Without a headset, users cannot hear any sound or use the microphone. With a headset, everything works fine.We’ve already tried the following:Reinstalling and updating audio driversChecking all audio settings input/output devices, defaults, privacyWindows updatesDisabling and re-enabling audio devicesThis issue affects multiple devices and is quite

    :)
     
    Naef Abdalah admin, May 15, 2025 at 5:57 AM
    #1

  2. Headset mike not recognized - can't open Audio Manager

    You could try going into settings and running the 'Troubleshooter'. Although this might not work as I think it may be a software/driver issue.

    Audio Not Working Without Headset After Upgrading to Windows 11 262068d1578285488t-headset-mike-not-recognized-cant-open-audio-manager-capture.png


    Ah okay. I have had a look at the manufacture Nubwo, and there doesn't seem to be any official drivers or software listed.

    Thus I would suggest we try and uninstall everything related to the headset, and then let everything install automatically, as it had done on the other desktop (assuming everything was automatically configured, and it just worked).

    1.) See if you can first remove the Realtek Audio Manager 1.0.0.222 software by uninstalling it.
    • Settings > Apps > Click on the app and select 'Uninstall.'

    2.) After that right click on Start menu (*Start) and select 'Device Manager'
    • Under the 'View' tab, select 'Show hidden devices'
    • Then click on the arrow before 'Sound, video and game controllers' as well as 'Audio inputs and outputs' (this should drop down to reveal a list of audio drivers and headsets)
    • I can help you with which driver (in relation to your headset) to uninstall, if you post back with a screenshot.

    Optional.) Or if you are comfortable with knowing which driver to uninstall, then do so
    • Right click on the driver name > Uninstall (Check 'delete software for this device'). Perform a restart and plug the headset back in.
     
  3. Pavan_N Win User
    Ghostek SoDrop Headset not working

    Hi,

    Please answer these questions to assist you better.

    • Do you get any error message?
    • Have you installed all pending updates?

    I suggest you to refer the link below and perform the troubleshooting steps suggested and check.

    Fix connections to Bluetooth audio devices and wireless displays.

    Fix Bluetooth problems in Windows - Microsoft Support

    Do let us know if your Bluetooth headset is working as it should. Thank you.
     
  4. Aceman.au Win User

    Audio Not Working Without Headset After Upgrading to Windows 11

    Sennheiser GSP 350. Microphone stops working when I open any game

    Wow, ok. I think I've fixed it by accident while fiddling around.

    It appears to be the Realtek audio being the issue here. I don't use my onboard sound card as my headset is a USB headset only and my speakers are plugged into an ASUS sound card.

    Step by step fix:
    • I went into recording devices
    • I enabled STEREO MIX (Realtek High Definition Audio)
    • Then I set that Stereo Mix as the DEFAULT DEVICE (At this point it took over both input and output devices without my permission )
    • Then set my Sennheiser headset as default recording and playback devices in their respective windows even though they both still said they were the default devices when they weren't
    Headset microphone is currently functioning while in game now. I'll update the thread if it goes again. Should I completely disable Realtek audio??? Or will windows just force it to work again?
     
Thema:

Audio Not Working Without Headset After Upgrading to Windows 11

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