Windows 10: why do am i not receiving the codes that is supposed to have been sent to my email?

I am trying to download a new app on my laptop but when i try to do that I'm told that i need to enter a code that's been sent to my email but i am not receiving the email with the code, so I cannot purchase the app I want.

:)

 

Not able to receive confirmation codes sent to me

Hi! Lately, I don't seem to be able to receive confirmation codes that are sent to my email addresses, so that I can logon to their sites. This recently happened several times when tracfone tried to send me codes. And today - it happened when I tried to logon to the Melaleuca site, which requires confirmation by code, too. I have read online instructions on how to fix the problem, but I can't see how any of their suggestions could help fix the problem. I absolutely never block texts from unknown numbers, so that that doesn't apply to me. I absolutely never receive codes in my junk folders. I always type my email address and phone correctly - so it's a waste of tim to remind me to do so. I absolutely never use airplane mode - plus all of our phones and computers are able to get online fine. So I don't see how someone's suggestion to turn it off and thn back on can help anything. So what else can you suggest I try? Should I reinstall my operating system (Windows 10) and start all over - would that help? Thanks!

 

Can send Email but can't receive

Followed the steps suggested but since my last post, still an issue receiving email from my second email account from my laptop and desktop but weirdly enough, receives email from my second account when sent by cell phone.

There were no error codes and all apps seem up to date. Ran the modern app troubleshooter...although the troubleshooter isn't for Windows 10, it did mention a service registry issue which it said it fixed.

Now trying to figure out why my email account won't receive an email from my second email account when sent from laptop nor other PC's ( except when sent by cell phone )?

 

The verification code sent to my email is always wrong

Hi

Welcome to Microsoft community.

I understand that you're having trouble with the verification code. Here are a few steps that might help:

1. Check for Typos: Ensure that you're entering the code exactly as it appears in your email, without any spaces or special characters.
   
2. Timeliness: Verification codes often have an expiration time, usually within 15-30 minutes after they're sent. Make sure you're using the code soon after receiving it.
   
3. Resend Code: If the first two steps don't work, try requesting a new verification code.
   
4. Browser Issues: Clear your browser cache and cookies, or try using a different browser or device to enter the verification code.
   

Please note that some services may have limited functionality in Iran which could be contributing to this issue.

Please feel free to let me know if you have any further updates, thanks.

Best regards

Derrick Qian | Microsoft Community Support Specialist