Windows 10: BitLocker Recovery Key Missing – Personal Laptop Encrypted While Working as Microsoft...

Hi,I worked with Microsoft as a contractor/external vendor, and during that time, I enrolled my personal laptop into the corporate system as required for device compliance. This resulted in BitLocker encryption being enabled automatically by Microsoft’s corporate policy, and the recovery key was backed up to their Azure AD environment — not to my own Microsoft account.Now that my contract has ended, my corporate account has been deactivated, and I no longer have access to the recovery key. This device is personally owned and I’m currently locked out.I'm not l

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Bitlocker recovery key

Hello,

I'm the IT user-support person in a company and I have this issue with a corporate laptop (belong to a domain & Active Directory):

I received from a user his laptop "dead" (no power-on, nothing to start-it). Accordingly to company security policies I deliver the laptop in service with another blank disk (the same SSD type) because the original one contained data.

After receiving the fixed laptop from service, I changed back the disks by putting the original one at it place.

Now, it occur the issue: at first step of booting it request the Bitlocker recovery key because the disk was bitlocker encrypted before.

The bad-luck is that I don't have this Bitlocker recovery key nowhere: on the printed paper, USB memory stick and not even on the Active Directory.

Is strange, because ussually, the other workstations (laptops with bitlocker activated) have this information on Active Directory.

Maybe because of a possible cause: the laptop owner use to work at home with the laptop and the Active Directory didn't synchronized the information related to Bitlocker recovery key (like for other laptop used in LAN).

I have the "Recovery key ID" on the blue screen for the laptop but is useless because I cannot find the "Bitlocker recovery key" on Active Directory using it.

What do you suggest to do in this case?

Many thanks for any advice and answer.

Mircea Dumitrescu.

 

Bitlocker Recovery Key Question

I use bitlocker on a old windows 10 pro laptop. I will not be using this laptop. I now use bitlocker on a windows 11 pro laptop and this is going to be my main laptop. I have the bitlocker recovery key for both laptops on a usb flash drive. It is safe to save these recovery key to dropbox/gmail? Because if someone has access to my bitlocker recovery key, they still need the physical windows laptop in order to access it right? Now I read people store their bitlocker recovery key in the microsoft account. Do most do that? Do people here do it with a usb flash drive? The issue here is if you put it in a usb flash drive, don't you need to encrypt it? Because if your laptop is there and also the flash drive, well someone can just enter the bitlocker recovery key and bypass the password? So best location to putt he bitlocker recovery key? Should it be 2 places? Should it be encrypted? If so, what encryption?

 

Bitlocker recovery key missing

I have a laptop that is booting up asking for the recovery key. When I log into my Microsoft account on another device it does list this computer in the devices, but when I select to manage bitlocker recovery keys, this computer is not listed? Where can I get the recovery key?