Windows 10: Tried to factory reset, it failed now it says user profile service failed the sign in. HELP...

Discus and support Tried to factory reset, it failed now it says user profile service failed the sign in. HELP... in Windows 10 Software and Apps to solve the problem; I was trying to factory reset my laptop win 10 to have a fresh start, I have import files I was keeping on a external drive so I was doing a FRESH... Discussion in 'Windows 10 Software and Apps' started by Jesse Milliken, May 16, 2025 at 3:32 PM.

  1. Tried to factory reset, it failed now it says user profile service failed the sign in. HELP...


    I was trying to factory reset my laptop win 10 to have a fresh start, I have import files I was keeping on a external drive so I was doing a FRESH reset. Ran into an issue saying it couldn't do it. When I go to login it says my pin was removed and to make a new pin. I click it and it says "user profile service failed the sign in" so now I have no way of getting into the computer. I've been using the cmd prompt attempting different things but nothing has worked so far. I need help.

    :)
     
    Jesse Milliken, May 16, 2025 at 3:32 PM
    #1

  2. The User Profile Service service failed the sign-in. User profile cannot be loaded.

    Hello,

    When attempting to login to my computer, I get the following message:

    "The User Profile Service service failed the sign-in.

    User profile cannot be loaded."

    I referred to this Help article,You receive a "The User Profile Service failed the logon” error
    message,


    but the only difference is I only have one user profile on this computer. So, I can't login with another user to go through the steps listed in this post.

    Any suggestions?

    Thanks,
     
    Gerald Matthews, May 16, 2025 at 3:57 PM
    #2
  3. Bill Smithers, May 16, 2025 at 3:57 PM
    #3
  4. Tried to factory reset, it failed now it says user profile service failed the sign in. HELP...

    User profile failed to sign in

    I did a factory reset on my 2 years old pc, and now, after all the loading, I am stuck in the user menu, saying user profile service failed to sign in and when I tried to open safe mode to troubleshoot that, I had a gray screen and nothing was loading. Please help!
     
    Mihai Popescu1, May 16, 2025 at 3:57 PM
    #4
Thema:

Tried to factory reset, it failed now it says user profile service failed the sign in. HELP...

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