Windows 10: Computer Randomly crashing/restarting Event ID 1796/1014/10016

So I have no idea why my computer has been crashing/restarting but it is happening at random intervals. As stated in the above question I have been getting those three error codes every so often when it happens, but not every time and I would love for my computer to be stable while I am doing stuff on it.I do have a recent dump file that I can provide, I just would need to know where to put it so that I can further assistance.

:)

 

Event IDs 10016, 1014, and 7023

Hi Jhonson,

Event ID 10016 and 10010 are generic and are not related to random reboots.

Is it a desktop or a laptop? Have you checked for driver and BIOS updates?

 

Event IDs 10016, 1014, and 7023

After the 1903 update my system had started to exhibit increasingly unstable behavior with periodic episodes of becoming totally unresponsive and requiring a forced reboot. During this period, these episodes seem to have coincided with Event ID 10016 and
Event ID 10010. Yesterday, my computer become unable to reboot - going to a black screen after the initial boot process - and necessitating a complete reinstallation of Windows 10. I am now still getting event ID 10016, now accompanied by 1014 and 7023. How
can I get these errors to stop, as they also seem to be affecting the performance of the computer, causing frequent lag.

Below is the specific data for the most recent set of errors.

Log Name: System

Source: Microsoft-Windows-DNS-Client

Date: 11/11/2019 8:55:44 AM

Event ID: 1014

Task Category: (1014)

Level: Warning

Keywords: (268435456)

User: NETWORK SERVICE

Computer: DESKTOP-BSOQPLI

Description:

Name resolution for the name wpad timed out after none of the configured DNS servers responded.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-DNS-Client" Guid="{1c95126e-7eea-49a9-a3fe-a378b03ddb4d}" />

<EventID>1014</EventID>

<Version>0</Version>

<Level>3</Level>

<Task>1014</Task>

<Opcode>0</Opcode>

<Keywords>0x4000000010000000</Keywords>

<TimeCreated SystemTime="2019-11-11T14:55:44.574599200Z" />

<EventRecordID>424</EventRecordID>

<Correlation />

<Execution ProcessID="2888" ThreadID="9092" />

<Channel>System</Channel>

<Computer>DESKTOP-BSOQPLI</Computer>

<Security UserID="S-1-5-20" />

</System>

<EventData>

<Data Name="QueryName">wpad</Data>

<Data Name="AddressLength">128</Data>

<Data Name="Address">170000000000000020010558FEED000000000000000000010000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</Data>

</EventData>

</Event>

Log Name: System

Source: Microsoft-Windows-DNS-Client

Date: 11/11/2019 8:55:22 AM

Event ID: 1014

Task Category: (1014)

Level: Warning

Keywords: (268435456)

User: NETWORK SERVICE

Computer: DESKTOP-BSOQPLI

Description:

Name resolution for the name wpad timed out after none of the configured DNS servers responded.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-DNS-Client" Guid="{1c95126e-7eea-49a9-a3fe-a378b03ddb4d}" />

<EventID>1014</EventID>

<Version>0</Version>

<Level>3</Level>

<Task>1014</Task>

<Opcode>0</Opcode>

<Keywords>0x4000000010000000</Keywords>

<TimeCreated SystemTime="2019-11-11T14:55:22.536982600Z" />

<EventRecordID>423</EventRecordID>

<Correlation />

<Execution ProcessID="2888" ThreadID="9092" />

<Channel>System</Channel>

<Computer>DESKTOP-BSOQPLI</Computer>

<Security UserID="S-1-5-20" />

</System>

<EventData>

<Data Name="QueryName">wpad</Data>

<Data Name="AddressLength">128</Data>

<Data Name="Address">170000000000000020010558FEED000000000000000000010000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</Data>

</EventData>

</Event>

Log Name: System

Source: Microsoft-Windows-DistributedCOM

Date: 11/11/2019 8:55:16 AM

Event ID: 10016

Task Category: None

Level: Warning

Keywords: Classic

User: LOCAL SERVICE

Computer: DESKTOP-BSOQPLI

Description:

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID

{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}

and APPID

{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}

to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />

<EventID Qualifiers="0">10016</EventID>

<Version>0</Version>

<Level>3</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x8080000000000000</Keywords>

<TimeCreated SystemTime="2019-11-11T14:55:16.417193300Z" />

<EventRecordID>422</EventRecordID>

<Correlation ActivityID="{d374ce93-1347-4b73-a2a2-4041353505e7}" />

<Execution ProcessID="96" ThreadID="11268" />

<Channel>System</Channel>

<Computer>DESKTOP-BSOQPLI</Computer>

<Security UserID="S-1-5-19" />

</System>

<EventData>

<Data Name="param1">application-specific</Data>

<Data Name="param2">Local</Data>

<Data Name="param3">Activation</Data>

<Data Name="param4">{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}</Data>

<Data Name="param5">{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}</Data>

<Data Name="param6">NT AUTHORITY</Data>

<Data Name="param7">LOCAL SERVICE</Data>

<Data Name="param8">S-1-5-19</Data>

<Data Name="param9">LocalHost (Using LRPC)</Data>

<Data Name="param10">Unavailable</Data>

<Data Name="param11">Unavailable</Data>

</EventData>

</Event>

Log Name: System

Source: Microsoft-Windows-DistributedCOM

Date: 11/11/2019 8:55:16 AM

Event ID: 10016

Task Category: None

Level: Warning

Keywords: Classic

User: LOCAL SERVICE

Computer: DESKTOP-BSOQPLI

Description:

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID

{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}

and APPID

{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}

to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />

<EventID Qualifiers="0">10016</EventID>

<Version>0</Version>

<Level>3</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x8080000000000000</Keywords>

<TimeCreated SystemTime="2019-11-11T14:55:16.417193300Z" />

<EventRecordID>421</EventRecordID>

<Correlation ActivityID="{f93ee146-9fe0-470a-9373-b6f7657f68c9}" />

<Execution ProcessID="96" ThreadID="12592" />

<Channel>System</Channel>

<Computer>DESKTOP-BSOQPLI</Computer>

<Security UserID="S-1-5-19" />

</System>

<EventData>

<Data Name="param1">application-specific</Data>

<Data Name="param2">Local</Data>

<Data Name="param3">Activation</Data>

<Data Name="param4">{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}</Data>

<Data Name="param5">{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}</Data>

<Data Name="param6">NT AUTHORITY</Data>

<Data Name="param7">LOCAL SERVICE</Data>

<Data Name="param8">S-1-5-19</Data>

<Data Name="param9">LocalHost (Using LRPC)</Data>

<Data Name="param10">Unavailable</Data>

<Data Name="param11">Unavailable</Data>

</EventData>

</Event>

Log Name: System

Source: Service Control Manager

Date: 11/11/2019 8:55:15 AM

Event ID: 7023

Task Category: None

Level: Error

Keywords: Classic

User: N/A

Computer: DESKTOP-BSOQPLI

Description:

The Software Protection service terminated with the following error:

Cannot create a file when that file already exists.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />

<EventID Qualifiers="49152">7023</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x8080000000000000</Keywords>

<TimeCreated SystemTime="2019-11-11T14:55:15.737493200Z" />

<EventRecordID>420</EventRecordID>

<Correlation />

<Execution ProcessID="740" ThreadID="8676" />

<Channel>System</Channel>

<Computer>DESKTOP-BSOQPLI</Computer>

<Security />

</System>

<EventData>

<Data Name="param1">Software Protection</Data>

<Data Name="param2">%%183</Data>

<Binary>7300700070007300760063000000</Binary>

</EventData>

</Event>

 

event id 10016

Hi Steven,

Go through this
forum post and follow the troubleshooting steps listed.

Let us know how it goes.

Regards.