Windows 10: no sound on laptop when using video/YouTube/news etc

Sound system not performing as expected with videos/YouTube - showing disabled and not enabled at all when directed.

:)

 

Can't get Youtube to show videos in Chrome

I haven't gotteen to this suggestion yet - but, I've shut down half my Extensions and, now, I get the voice of the Youtube videos - but still not the video. Thought this clue might help.

 

Can't get Youtube to show videos in Chrome

Load this checklist video in Edge: (I'm assuming you did at least a few of these steps, since you stated you tried other suggestions earlier) Go through the list of suggestions here to try to repair YouTube for Chrome...

 

YOUTUBE VIDEOS

Hi,

Thank you for posting your query in Microsoft Community. I understand your concern and I’ll be glad to assist you.

This issue may arise when your Graphics card is not updated or compatible.

Therefore, I would suggest you to follow the steps below and see if it helps.

Method 1: Update Graphics Card.

Follow the steps to update the audio drivers:

• Press Windows key + X key and click Device Manager.
• Expand the Sound, Video and game controllers.
• Right-click on the Sound card and click on Properties.
• Go to Driver Tab and click on Update.
• Restart the computer and check
  

Method 2: Enable Software Rendering.

Please click on the link below and enable Use of Software Rendering instead of GPU Rendering mode.

How to enable or disable software rendering in Internet Explorer:

How to enable or disable software rendering in Internet Explorer - Microsoft Support

(Kindly follow the steps mentioned in the article.)

1. Is the issue specific to YouTube videos?

2. Is the issue specific to Internet Explorer or Edge?

3. Do you remember making any changes to the settings?



If you are using internet explorer to view youtube videos, I would suggest you to follow the steps given below.



Use Compatibility View in Internet Explorer



Follow the instructions provided in the link given below.



Fix site display issues with Compatibility View in Internet Explorer 11 - Microsoft Support



Also refer to the article given below.



Videos won't play or webpages won't display correctly



Internet Explorer help - Microsoft Support



Hope the information provided was helpful. If you need further assistance, please feel free to post. We will be glad to assist.