Windows 10: Pc screen black with cursor after update

Discus and support Pc screen black with cursor after update in Windows 10 Software and Apps to solve the problem; This has happened twice now, once while upgrading to windows 24h2, and back down to 23h2, the cursor is slightly longer than a regular one and only... Discussion in 'Windows 10 Software and Apps' started by Adam Holme, May 19, 2025 at 11:57 AM.

  1. ADAM HOLME
    Adam Holme Win User

    Pc screen black with cursor after update


    This has happened twice now, once while upgrading to windows 24h2, and back down to 23h2, the cursor is slightly longer than a regular one and only happens while the pc has been updating or rolling back, any idea what it is? Im more curious as it resolved itself both times

    :)
     
    Adam Holme, May 19, 2025 at 11:57 AM
    #1
  2. PEER_SAM
    Peer_Sam Win User

    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, May 19, 2025 at 12:15 PM
    #2
  3. CYRIL ROBINSON AZARIAHJ
    Cyril Robinson AzariahJ Win User
    Black screen with cursor after Windows 10 update

     
    Cyril Robinson AzariahJ, May 19, 2025 at 12:15 PM
    #3
  4. PRAJWALDES
    prajwaldes Win User

    Pc screen black with cursor after update

    Black screen with cursor.


    Hi, I am prajwal , my PC is facing a problem.when I installed drivers in my PC, after that screen had become black with cursor , I could not able to do anything, I can't see task manager too.So I want to format my PC.But I want to back up all my stuffs.What and how I should do plz suggest me.
    Thank u in advance.
     
    prajwaldes, May 19, 2025 at 12:15 PM
    #4
Thema:

Pc screen black with cursor after update

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