Windows 10: Problem Scanning. Something went wrong.

HELLO,LASERJET PRO MFP M126NW SCAN PROBLEM,MANY TIME UPDATE WINDOW 7

:)

 

scanned documents

Hello,

By default, scans are saved in a Scans folder inside the Pictures. Here are the steps on how to get there:

• Press Windows and type pictures
• Click Pictures and double-click the Scans folder.

Furthermore, we suggest that you repair your Word application by following the steps on this

link.

Let us know how that turned out for you.

 

Problem scanning. something went wrong. please try again.

Hi,

The error you are getting could be due to corrupted system files, faulty driver, or wrong service configuration. As an initial troubleshooting step, we suggest that you use the automated troubleshooter first to test the computer for problems and attempt
to fix the issues automatically.

The
Windows app troubleshooter isn't designed to fix every problem but it is a useful tool to try first, as it can often save you time and effort.

If the issue persists, we suggest that you check for corrupted Windows system files. System File Checker (SFC) is a utility in Windows that scans for corrupted Windows system files. If it finds a problem, it will try to replace the problematic system files
from a cached version that’s on your PC. If SFC can’t replace the files, the Deployment Image Service and Management Tool (DISM) can check the corrupted files then download and replace the files through Windows Update.

To run System File Checker (SFC), follow these steps:

• In the search box on the taskbar, type command prompt, press and hold (or right-click)
  Command Prompt, then select Run as administrator >
  Yes.
• At the command prompt, type sfc /scannow (note the space between sfc and the /). Scanning will take a few minutes.
• Do one of the following, depending on the results of the scan:
  • If SFC finds corrupted files and replaces them, restart your PC and check if the issue persists.
  • If SFC doesn’t find corrupted files or finds corrupted files but can’t replace them, try using the Deployment Image Service and Management Tool (DISM).

For more info about System File Checker, see
Use the System File Checker tool to repair missing or corrupted system files.

To use the Deployment Image Service and Management Tool (DISM), follow these steps:

• In the search box on the taskbar, type command prompt, press and hold (or right-click)
  Command Prompt, and then select Run as administrator >
  Yes.
• At the command prompt, type dism.exe /Online /Cleanup-image /Restorehealth (note the space between dism.exe and / and each switch (/)).
• If DISM finds corrupted files and replaces them, restart your PC and check if the issue persists.

Note: You need to be connected to the Internet to use DISM, and it might take several minutes to finish.

For more info about DISM, see
Fix Windows Update errors by using the DISM or System Update Readiness tool.

Let us know how it goes.

 

Windows 10 1709 System Restore problems...

That seems to be an attempt at Option 2 in the tutorial, which requires you to
a. Boot to a command prompt (Did you?)
b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

I suggest Option 1 is easier.

If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.