Windows 10: Unable to activate Windows 11 Home N after hardware change. Not receiving the call from...

Greetings,I purchased a Windows 10/11 Home N licence from Microsoft Store a couple of years ago. Recently I changed my PC hardware and reinstalled the Windows from scratch, and am now unable to activate it. I do have the same Windows 11 Home *N* version installed.*ALL* the workarounds and troubleshooting options on the entire Internet fail, and in fact my Windows license is not even listed in the listing showed after the "Troubleshooting -> Changed my hardware recently" step. I can however see the license purchase receipt after logging into my Microsoft Account web page, and browsing the

:)

 

Activating Windows 11 after a hardware change

Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you.

Here is a step-by-step guide to help you reactivate your Windows 11:

1. Check Activation Status:
   
   • Open Settings.
     
   • Go to System > Activation.
     
   • Ensure that your Windows is listed as activated with a digital license linked to your Microsoft account.
     
2. Link Microsoft Account:
   
   • If your Microsoft account is not linked, you need to link it first.
     
   • In Settings, go to Accounts and ensure your Microsoft account is linked to your Windows.
     
3. Run Activation Troubleshooter:
   
   • Go to Settings > System > Activation.
     
   • Click on Troubleshoot.
     
   • The troubleshooter will detect that Windows can't be activated on your device.
     
4. Select Hardware Change Option:
   
   • In the troubleshooter, select I changed hardware on this device recently.
     
5. Sign In to Microsoft Account:
   
   • Enter your Microsoft account credentials.
     
   • From the list of devices linked to your Microsoft account, select the checkbox next to This is the device I’m using right now.
     
   • If you don’t see your device, ensure you are signed in with the correct Microsoft account.
     
6. Activate Windows:
   
   • Click Activate.
     

If you encounter issues where the edition does not match, it is likely because the digital license linked to your account is for Windows 10 Home, and you are now running Windows 11 Home. This mismatch can sometimes cause activation issues.

• Edition Mismatch: If the troubleshooter indicates an edition mismatch, ensure that you are using the same edition of Windows that was originally linked to your digital license. In your case, both should be Home editions, so this should not be an issue.
  
• Correct Microsoft Account: Double-check that you are using the same Microsoft account that was linked to your digital license.
  

Please do let me know if the method I suggested works for you or if you need further assistance.

 

Unable to activate Windows after hardware change

Hi,

Thank you for writing to Microsoft Community Forums.

Usually the error code 0xC004F213 comes when there is a hardware change done on the computer (like Motherboard or Hard drive). The Windows license is associated with the device hardware. If there is any significant hardware changes, such as replacing
motherboard or hard drive, Windows won’t be able to recognize the license.

I suggest you to try the troubleshooting steps from the article
Reactivating Windows 10 after a hardware change and see if Windows gets activated.

If you are using an OEM computer that came with Windows 7, and the motherboard has not been changed, then you can follow the steps to retrieve the product key that came with your OEM computer. To retrieve the product key follow the steps mentioned
below:

1. Type Command prompt in the search bar, that is on the taskbar.
   
2. Right click on Command prompt icon and select Run as administrator.
   
3. Type the command and press on Enter: wmic path SoftwareLicensingService get OA3xOriginalProductKey
   
4. You will find the product key.
   

Hope it helps.

Please reply with the status of the issue, we will be glad to help you further.

Nikhar Khare

Microsoft Community - Moderator

 

Unable to activate windows after a hardware change

Hello.

I changed my hardware today and when I logged back into windows it was unable to activate windows.

I got my license key tied to my Microsoft account so what I did was this:

1. Went into activation in settings.

2. Hit "Troubleshoot".

3. "I changed hardware on this device recently".

4. It comes up with my current PC and my old PC.

5. I hit "This is the device I'm currently using right now and Activate.

6. "Unable to activate Windows, we can't activate reactivate Windows on this device. Try again later."

So I am stuck, please advise what my next step should be.