Windows 10: connecting the phone through the “connected to the phone” application

Discus and support connecting the phone through the “connected to the phone” application in Windows 10 Gaming to solve the problem; i have a company account and recently i tried to connect my telefn with my computer.but i don't know why when i enter my microsoft account it shows me... Discussion in 'Windows 10 Gaming' started by Grzegorz Żurawski, May 20, 2025 at 11:27 AM.

  1. connecting the phone through the “connected to the phone” application


    i have a company account and recently i tried to connect my telefn with my computer.but i don't know why when i enter my microsoft account it shows me that this account doesn't existbut when i log in with this account on services like Teasm this account exists and it works finei am wondering what is the problem that it is not working for methanks for the information

    :)
     
    Grzegorz Żurawski, May 20, 2025 at 11:27 AM
    #1
  2. Try3 Win User

    My Phone Explorer not connecting

    Phil,

    'obtain the phone's ISP' = 'obtain the phone's IP' I assume

    You can always connect it by USB to side-step the problem

    To fix the problem:-
    1 Get the IP from the phone MPE client's Settings page and tell MPE on the computer to use that.
    2 Once you have successfully connected using that specific IP, change the computer's MPE, File, Settings, Connections back to AutoDetect and it will pick it up however you have it connected.

    I have had to repeat this IP setting up after my phone has had an OS update so perhaps that's what has happened in your case as well.

    Denis
     
  3. clayto Win User
    My Phone Explorer will not connect

    I think I can see what you are getting at----I may have a problem connecting my phone to the PC via USB, regardless of MPE in which case MPE would have the usb problem. I have just checked and so far the phone does not show up, in Windows Explorer (or similar apps). I have not tried connecting my Android 11 phone to the PC before. It my first Android phone but I remember successfully connecting my previous Windows Lumia 345. If this is (part of) the problem I guess it would still not explain the unstable WiFi connection? I have connected the Android phone to USB Flash Drives in the past and have just done it. Has this anything to do with OTG? The connector I have just used is OTG but I have no reason to think the cable I use to connect the phone to the PC (eg. for MPE) is OTG. If it does require OTG why did MPE work so well with the phone cable when I first tried it? On another but related point I have discovered something which causes problems with MPE. When it is starting to connect and goes through the list of things to synchronise it either takes a long time or fails completely at the last two specific items, which are "Refresh file lists" and "Sync photos". If I see it struggling at this stage I know connection will not be successful.
     
  4. ITM
    itm Win User

    connecting the phone through the “connected to the phone” application

    "Your Phone" won't connect to phone after motherboard replacement

    I've had the Your Phone app running for the last few months on my Windows 10 Pro PC, connecting to my LG V20 phone (Android v8). Last week my motherboard failed, so I replaced it and restored my Windows setup to a new SSD while I was at it.
    Now the Your Phone app won't connect to my phone - it says: "We can't connect to your phone. Make sure that your PC and phone are connected to the internet".
    The name of my phone (V20) is still displayed in the top left corner of the app Window. Both PC and phone are connected to the internet (via the same router). I have tried:
    - Uninstalling and re-installing the Android app (and re-adding the necessary app permissions)
    - Resetting the Your Phone PC app
    The Android app says "Check your PC", and tells me to select "Send notification", but that option isn't available anywhere in the PC app that I can see.
    Can anyone advise on how I can get re-connected to my phone?

    - - - Updated - - -

    ...one step forward...one step back...after another re-installation of the Android app I was able to get as far as sending a notification from the PC app, and selected "Allow" when the notification came up on the phone. Now the phone says "Your phone and PC are linked", but the PC app still says "We can't connect to your phone"
    ????
     
Thema:

connecting the phone through the “connected to the phone” application

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