Windows 10: Why is my Bluetooth device disconnecting?

Discus and support Why is my Bluetooth device disconnecting? in Windows 10 Gaming to solve the problem; I have a dive computer which connects to my desktop Windows 11 Pro Build 22631 via Bluetooth onboard my Asus Prime Z790-P wifi. It has always worked... Discussion in 'Windows 10 Gaming' started by Megavolt007, May 21, 2025 at 4:37 PM.

  1. Why is my Bluetooth device disconnecting?


    I have a dive computer which connects to my desktop Windows 11 Pro Build 22631 via Bluetooth onboard my Asus Prime Z790-P wifi. It has always worked fine until now. The dive computer gets recognized right away, pairs and connects, but then within a few seconds it disconnects. All my other Bluetooth devices work fine on this desktop and the dive computer connects fine on all other computers in the house as well as my cell phone. I have searched the internet and tried everything everyone suggested - including rebooting my desktop, reinstalling all drivers, updating all drivers, replacing ba

    :)
     

  2. How to disconnect and reconnect bluetooth devices in Windows 10?

    Hi Melody,

    Thank you for posting your query in Microsoft Community. We understand the inconvenience caused and will assist you.

    I suggest you to follow the steps provided below and check if it helps.

    • Pair the Bluetooth device to the system.
    • Right click on the Speaker icon in the System tray and select
      Playback Devices.
    • Select the device and click on the drop down list next to Set default button.
    • Select the option to connect and disconnect from the device.

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, May 21, 2025 at 4:38 PM
    #2
  3. Epos7 Win User
    Troubleshooting Bluetooth Device Disconnections

    I use two Bluetooth devices with my computer - a wireless mouse and an Xbox One controller. The mouse has worked fine for over a year and the Xbox controller worked fine for a few days before I started having problems.

    The issue happens most frequently when playing Destiny 2 where both the mouse and controller will disconnect. This causes the game to freeze for 5-10 seconds until a message pops up about the disconnected device. Both devices eventually reconnect. Occasionally the game hangs here and I have to restart the computer.

    The issue has also happened when browsing the internet with just the mouse connected, where the mouse will disconnect, and only turning off/turning on Bluetooth will fix it.

    I have tried uninstalling the Bluetooth driver, restarting, and installing the Intel Bluetooth and WiFi drivers for my wireless card - Intel 7260. I have also tried disabling the power management option "Allow the computer to turn off this device to save power".

    As you can see from the Event Viewer, there are multiple error reports each time this happens. I would greatly appreciate any help, thanks!


    Why is my Bluetooth device disconnecting? 211134d1541285477t-troubleshooting-bluetooth-device-disconnections-events.png


    Why is my Bluetooth device disconnecting? 211135d1541285493t-troubleshooting-bluetooth-device-disconnections-2.png


    Why is my Bluetooth device disconnecting? 211136d1541285493t-troubleshooting-bluetooth-device-disconnections-34.png


    Why is my Bluetooth device disconnecting? 211137d1541285493t-troubleshooting-bluetooth-device-disconnections-10016.png
     
  4. Why is my Bluetooth device disconnecting?

    Bluetooth adapter disconnects randomly. (NOT just devices.)

    First of all, let me list all my specs.

    ASUS ROG GL752VW

    Intel core i7 6700 @ 2.6GHz

    Windows 10x64

    16GB RAM

    Now my problem: my Bluetooth adapter seems to disconnect randomly and I have no idea why. Sometimes it will go months without ever disconnecting, and sometimes it disconnects and goes months without even working. The little icon disappears from my taskbar, and I am unable to use Bluetooth. My computer reports that I don't have bluetooth. I am not sure of the exact adapter but I do know it is Intel and that they are together. I never ever have any issues with WiFi however Bluetooth is just causing me all sorts of hell.
    I've tried all of the following things, so please don't suggest them...

    Rebooting. Tried it multiple times

    Reinstalling the drivers. With and without rebooting.

    Uninstalling the device from Device Manager and reinstalling it.

    "Repair"ing the driver from the installer.

    Can anyone help me?
     
    Thomas Sebestyen, May 21, 2025 at 4:38 PM
    #4
Thema:

Why is my Bluetooth device disconnecting?

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