Windows 10: Have a BSOD when i am start pubg

I have bsod when i am start pubg, i am worried, because it can be apparat problem and maybe i need to fix it faster can u see logs and help mehttps://drive.google.com/file/d/1dIQav0hsAXKcF4wqFtvTjy9lO_ZQvAJ5/view?usp=drive_link

:)

 

Get a BSOD when I tried to launch PubG

It's okay to play PubG without a problem, but last week, when I tried to launch PubG, my laptop got BSOD. It's totally out of sudden, because I didn't update Windows or other drives. So, I contact Dell support, they were troubleshooting like updating BIOS, and drives, uninstalling PubG, and stuff. It turned out not working.

I think it has something to do with BEDaisy.sys, because before the BSOD, I saw a window pop up that said "A driver cannot load on this device", and the blue screen error code is KERNEL_SECURITY_CHECK_FAILURE.

I have tried many methods like the online community suggested, but it all didn't work, could anyone help me with it?

There is an optional update: 2023-04 cumulative update preview for windows 11 version 22H2 for x64 based system (KB5025305), Will I update this and solve the problem?

 

BSOD Playing PUBG, DOTA2, CSGO, DayZ

Hello guys, and thank you in advance for your time
I get multiple BSOD and crashes while I am playing PUBG, Dota2, etc, basically, every game that I have
I must tell you that i have a fresh Windows 10 PRO installation on my system, all drivers checked and re-checked. I am not an expert in computers, so, I am here to ask for help.
Also downloaded V2 log collector and I stuck at step 7 (Finally the ending Command Prompt window will open. Press enter to close it. Note the Output location as that is where the zip file is located that you need to upload to the forum.) I don't know what to do at step 7.

 

Getting BSOD while playing PUBG

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are receiving BSOD while playing Games. For further clarity on the issue, please respond to the questions below:

1. Which build version of Windows 10 are you using currently?
   
2. Are you aware of any changes made to the PC prior to which you weren’t facing this issue?
   
3. Do you receive BSOD while playing any other games or only PUBG?
   
4. What is the make and model of the PC?
   

Refer the article Which version of Windows operating system am I running?



Based on the dump files you have shared, the file ntkrnlmp.exe is causing the BSOD on your PC. You may want to refer the

Troubleshoot blue screen errors and see if that helps.



You can also try booting the PC in Clean Boot and see if the PC crashes while playing PUBG. Refer the article
How to perform a clean boot in Windows



Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue. Some of the Startup programs will not load after performing a clean boot on the computer.
However, that functionality will return when you reset the computer to start normally after finishing the troubleshooting.



If the PC doesn’t crash after performing Clean Boot, then please refer the section
How to determine what is causing the problem after you do a clean boot
to identify the root cause of the issue.



Note: Please refer the section
Reset the computer to start normally after clean boot troubleshooting to boot the computer in to normal mode after troubleshooting



Let us know how it goes.



Regards,

Prakhar Khare

Microsoft Community – Moderator