Windows 10: Phone Link not connecting to Samsung S25+

Discus and support Phone Link not connecting to Samsung S25+ in Windows 10 Software and Apps to solve the problem; I got a Samsung S25+ today and I've been trying to set up Link to Windows and it isn't working. On my phone everything seems find and it just prompts... Discussion in 'Windows 10 Software and Apps' started by surely141, May 22, 2025 at 9:17 PM.

  1. surely141 Win User

    Phone Link not connecting to Samsung S25+


    I got a Samsung S25+ today and I've been trying to set up Link to Windows and it isn't working. On my phone everything seems find and it just prompts me to return to my PC to continue set up, but my PC returns the following errorI've restarted both my phone and my computer. I've reset Phone Link in advanced options too.

    :)
     
  2. MisterEd Win User

    Phone Link vs Samsung Flow vs Samsung Dex?

    I found out about the problem when I ran games on the phone using Phone Link. Assuming that the PC is connected to the phone with Phone link On the phone if you look at the Bluetooth settings you will see that:
    • Calls = Enabled
    • Audio = Not available
    Phone Link not connecting to Samsung S25+ 400499d1700001094t-phone-link-vs-samsung-flow-vs-samsung-dex-btaudio1.jpg
    However, on the PC if you run Bluetooth Audio Receiver and open a connection to the phone then On the phone if you look at the Bluetooth settings you will see that:
    • Calls = Enabled
    • Audio = Enabled
    Phone Link not connecting to Samsung S25+ 400500d1700001125t-phone-link-vs-samsung-flow-vs-samsung-dex-btaudio2.jpg
     
  3. MisterEd Win User
    samsung phone a20e will not connect to usb c

    Those are essentially the same steps I showed in Post #11 for my Samsung phone. It is important after the phone is connected to the PC with a USB cable to swipe from the top of the phone screen to show the notifications. Take screenshot on your Samsung Galaxy A20e Android 9.0 Samsung Galaxy A20e - Take screenshot | Vodafone UK Note these are the same steps I used to take a screenshot on my Samsung phone. If you can't connect the phone to your PC with a USB cable then the easiest way to get the screenshots from your phone to your PC is to email them to yourself. I just opened my Gmail account on my phone, created a new email, attached the screenshots to it, and emailed them. When I opened the email on my PC I selected to to download the attachment. Note the attachment was a single zip file with the screenshots inside.
     
  4. Try3 Win User

    Phone Link not connecting to Samsung S25+

    samsung phone a20e will not connect to usb c

    It is supposed to. I suggest you investigate on your phone. Perhaps some[charging-only] default choice was set ages ago and that [charging-only] default suppresses the popup.
    Many phones default to charging-only connections [that would explain your symptoms] until the popup is responded to [the choices are likely to be charging-only connection, data / file transfer connection, USB tethering]. See if you can get more specific advice in the Samsung user manual, Samsung support & their user forums. A20e - Samsung support UK {Samsung support US does not give any results for searches on Galaxy A20e} Samsung Community - USA Samsung Community - UK All the best, Denis
     
Thema:

Phone Link not connecting to Samsung S25+

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