Windows 10: Microsoft Store will not open.

Discus and support Microsoft Store will not open. in Windows 10 Software and Apps to solve the problem; I have the icon for Microsoft store on my task bar, it is greyed out and just a plain grey icon. When I hover over it, it displays Microsoft Store, but... Discussion in 'Windows 10 Software and Apps' started by Hendrik NSW, May 22, 2025 at 11:47 PM.

  1. Microsoft Store will not open.


    I have the icon for Microsoft store on my task bar, it is greyed out and just a plain grey icon. When I hover over it, it displays Microsoft Store, but when I click nothing happens.I have used the Copilot extensively to resolve this but to no avail.The things already tried:1. wsreset.exe , fail as it advises me I need a new app2. Any programs downloaded via store, like snipping tool it tells me " ms-resource:AppName/Text can’t open because it cannot be found. The storage device might be missing or disconnected."3. Commands run via admin terminal:Get-appxprovisionedpackage –online where-objec

    :)
     

  2. Microsoft Store

    Hi James,

    To resolve your concern about Windows Store, we suggest for you to follow these steps:

    • Press Windows key + R key to open Run.
    • Type wsreset.exe and press
      Enter
      .
    • Restart the PC, sign in with your Microsoft user account and check if you are able to find Windows Store.

    Let us know how it goes.
     
  3. store

    Hi,

    Welcome to Microsoft Community!

    I would suggest you to clear the cache memory of the Windows Store app.

    Try the following steps:


    • Press Windows + R keys to open Run window

    • Type wsreset.exe and hit enter.


    Now try to open Windows store and see if that helps.
     
  4. Microsoft Store will not open.

    Store won't open?

    Hi,

    Thank you for posting your query on Microsoft Community.

    I understand that you are unable to open Windows Store. We will help you to resolve the issue.

    This issue may arise when some of the Windows components gets corrupted.

    I would suggest you to try running Windows store app troubleshooter and check if it helps.

    Follow the below steps:

    • Type troubleshooting in the Search area on the taskbar.
    • Click on View all on the left panel of the Troubleshooting Windows.
    • Select Windows store Apps.
    • Follow the on screen instruction.
    If the issue persists, I suggest you to reset the Windows Store and check if it helps.

    • Press Windows key + R.
    • Type wsreset.exe. Press Enter.
    Hope the information helps. Let us know if you need further assistance. We will be happy to
    help.

    Thank you.
     
    Krishna Prasobh V, May 22, 2025 at 11:55 PM
    #4
Thema:

Microsoft Store will not open.

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