Windows 10: File Explorer Crashes if I try to open Images/Pictures/Videos

Discus and support File Explorer Crashes if I try to open Images/Pictures/Videos in Windows 10 Gaming to solve the problem; When i try to open any Pictures/Videos File Explorer Crashes: I tried resetting and repairing the default app "Photos": If I try to open the pictures... Discussion in 'Windows 10 Gaming' started by snyex, May 24, 2025 at 6:37 AM.

  1. snyex Win User

    File Explorer Crashes if I try to open Images/Pictures/Videos


    When i try to open any Pictures/Videos File Explorer Crashes: I tried resetting and repairing the default app "Photos": If I try to open the pictures on the Photos app it works well and has no abnomalities.

    :)
     
  2. Arun B J Win User

    File Explorer and viewing pictures

    Hi,



    Thank you for posting your query in Microsoft Community.



    I understand your concern and will assist you to resolve this issue.

    I suggest you to follow the steps below and check if it helps.


    • Open File Explorer.

    • Click on View Tab.

    • Select Detail panel.

    • Now if you click on any picture or file you will be able to see the information at the top right corner.


    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
  3. Windows Explorer is crashing because of videos and pictures!!

    So I have a lot of videos in my documents, and every time I try to interact with the video in any way (right click, even just clicking it), windows explorer crashes. I can interact with anything else, just every type of video or picture file I try to touch
    makes windows explorer crash!!

    (it only works from desktop)

    Also the thumbnail for the pictures and videos are blank


    File Explorer Crashes if I try to open Images/Pictures/Videos e6d776d9-7de4-4751-899c-99707f80b35c.gif


    Notice how it's perfectly fine when I click on the vegas pro files, but then I clicked on the WMV file and it froze.
     
  4. File Explorer Crashes if I try to open Images/Pictures/Videos

    Clear the 'cache' in file explorer for already used picture tags?


    If you set some tags for your *.jpg pictures, the windows 10 file explorer shows them in the "details pane" on the right side.


    File Explorer Crashes if I try to open Images/Pictures/Videos [​IMG]


    This list can get very long and with some wrong or no longer used entries.
    How can I clear this list / cache / suggestions?

    Or how can I stop the file explorer to suggests already used Tags?
     
Thema:

File Explorer Crashes if I try to open Images/Pictures/Videos

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