Windows 10: My pc is not opening it is on safe mode but it is not working even set up my pin is also...

Please reply me soon because this my new laptop and it is not working and not even not opening

:)

 

PIN not working in Safe mode

Hello,

Windows 10 may have encountered a corruption that caused your machine not to recognize your pin. For us to better assist you, kindly answer the following questions:

• Have you made any recent changes to your computer prior to this issue?
• Is this also happening even if you're not on Safe mode?
• Are you getting an error message whenever you enter your pin?

Meanwhile, if you're able to log into your computer if you're not in Safe mode, we recommend that you visit this

link. From there, you'll see a thread with a similar issue, kindly see the reply of
Kapil Arya MVP and follow the steps on his reply.

We'll be waiting for your response.

 

Password not accepted in Safe mode

Hi,

Thank you for posting your query on Microsoft Community forum.

Have you tried all the above steps suggested by Sangeeta Sarkar on September 13, 2015.

I would suggest you to provide some information to help you better.

• Are you trying to login the Microsoft account or the Local account in safe mode?
• Did you try with only safe mode or safe mode with networking?
• What is the critical error you are getting?

If you are using Windows 10. To go to safe mode you have to follow the below steps.

If you are able to go to login screen in normal mode try the below steps to go to safe mode with networking.

• 
  At the login screen click on the power symbol.
  
• 
  Hold SHIFT + Click Restart.
  
• 
  After restarting your system, select the Troubleshoot option.
  
• 
  Select advanced options under
  Troubleshoot screen.
  
• 
  Click on Startup Settings.
  
• 
  Click Restart and follow the onscreen steps to go to
  Safe Mode with networking and check if you are able to login.
  

[*]

Please get back with more information, we will be glad to help you further.

 

Log in PIN Not Working after PC Repair

Hi

Welcome to Microsoft community.

This issue indeed occurs when the BIOS updates or hardware changes are detected by Windows 10. Here are some steps that you can try to resolve the issue:

1. Use Microsoft Account Password: Try logging into your account using your Microsoft account password instead of the PIN. If you can log in, navigate to "Settings" > "Accounts" > "Sign-in options". Here, you should be able to remove the old PIN and set up a new one.
   
2. Reset PIN in Safe Mode: Restart your PC and enter Safe Mode. Then, navigate to "Settings" > "Accounts" > "Sign-in options". Try to reset your PIN here.
   
3. Delete NGC folder: If you're comfortable doing this, you could try deleting the contents of the NGC folder, which is where Windows stores PIN information. Here are the steps:
   
   • Log into your account using your Microsoft account password.
     
   • Navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft.
     
   • You should see a folder named "NGC". Right-click on it, select "Properties", uncheck "Read-only", and click "Apply".
     
   • Now, open the NGC folder, select all the contents inside, and delete them.
     
   • After this, restart your PC and try to set up a new PIN.
     
4. Contact Microsoft Support: You can contact Microsoft Support by clicking this link.
   

Remember to back up all your important data before trying these steps.

Let me know if you need further assistance.

Best regards

Derrick Qian | Microsoft Community Support Specialist