Windows 10: Audio way too loud out of nowhere. No updates?

I have been using a Bluetooth headset connected using a dongle usb c device on my windows 11 pc for quite some time. Today out of nowhere the audio is way too loud. I have the volume set to 2% on windows and still the headset sounds more like a speaker than headphones, they are painful to use, when I connect them to my phones Bluetooth there is no issue at all. I did not update my pc, have not changed any settings and when I try to rollback the drivers, I am not given the option to do so, it is grayed out. I am on Windows 11, and I could really use some assistance, all the troubleshooting I se

:)

 

headphones directional audio issue

Hi

Welcome to Microsoft community.

It sounds like you've identified that your Razer Kraken headphones have suffered some physical damage that affects the directional audio, and you're looking for a way to make them usable by playing all audio through the working part of the headphones. Here are a few steps and suggestions you can try to achieve this:

Step 1: Enable Mono Audio and Adjust Volume

Since you mentioned that enabling mono audio makes the sounds incredibly quiet, you can try to increase the system volume and the application volume to compensate. Here’s how to do it:

1. Enable Mono Audio:
   
   • Open Settings.
     
   • Go to Ease of Access > Audio.
     
   • Toggle on Turn on mono audio.
     
2. Adjust System Volume:
   
   • Right-click the sound icon in the taskbar and select Open Volume mixer.
     
   • Ensure all volume sliders are set to maximum.
     
3. Adjust Application Volume:
   
   • Open the application you are using (e.g., Fallout 4).
     
   • Go to the audio settings within the application and ensure the volume is set to maximum.
     

Step 2: Check Realtek Audio Console Settings

Since you have Realtek Audio Console, ensure it’s configured correctly:

1. Open Realtek Audio Console:
   
   • Search for Realtek Audio Console in the Start menu and open it.
     
2. Check Speaker Configuration:
   
   • Go to the Speakers tab.
     
   • Ensure that the Headphone Virtualization and Front left and right full-range speakers are configured correctly.
     
3. Use Loudness Equalization:
   
   • Go to the Enhancements tab.
     
   • Enable Loudness Equalization to help balance out the audio levels.
     

Step 3: Hardware Fix (Optional)

If you're comfortable with a bit of DIY, you could try to repair the headphone cable. This involves:

1. Cutting the damaged part of the cable.
   
2. Soldering the wires back together or using a new 3.5mm jack.
   
3. Covering the exposed wires with electrical tape or heat shrink tubing.
   

There are many tutorials online that can guide you through this process. However, this requires some basic knowledge of electronics and soldering.

If none of these solutions work, it might be time to consider investing in a new pair of headphones.

Let me know if you need further assistance.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Loud Audio Until Volume is Adjusted (Realtek Audio Driver)

Hi Michael,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience caused. I will be glad to assist you with this.

Thank you for mentioning the steps you have tried to resolve the issue. We appreciate your effort.

To better assist you, do let us know the make and model of the computer.

I would suggest you to try using the generic audio driver that comes with Windows.

Here's how: in Device Manager, right-click (or tap and hold) your audio driver >
Update driver software... > Browse my computer for driver software
> Let me pick from a list of device drivers on my computer, select
High Definition Audio Device, select Next, and follow the instructions to install it.

Also, try turning off the audio enhancement by following the steps below:

• 
  Go to Start, enter Sound, and select Sound Control Panel
  from the list of results.
  
• 
  On the Playback tab, right-click (or tap and hold) the Default Device
  and select Properties.
  
• 
  On the Enhancements tab, select the Disable all enhancements
  check box and try to play your audio device.
  
• 
  If that doesn't work, select Cancel and, on the Playback
  tab, select another default device (if you have one), select the Disable all enhancements check box, and try to play audio again. Do this for each default device.
  

Let us know the result.

 

Sound goes loud itself

Hi Sulthan,



Thank you for posting your query in Microsoft Community, we appreciate your interest in Windows 10.



As per the description, I understand that you are facing issues with sound while playing music or video, try the below and check if it helps.



Step 1: I suggest you to install all the pending updates though Windows updates.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates.

Step 2: Run Audio troubleshooter.

To find and fix problems with playing audio.

Follow the below steps:

• Type troubleshooting in the search bar on the Taskbar.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Playing audio.
• Click “Next” and follow the on-screen instructions to complete the troubleshooting process.

Hope it helps. Kindly update the status of this issue with required information, we will be happy to help you further.