Windows 10: Why does my pc cannot recognize my second hard drive?

When playing some games in steam it was fine, but after saying the game was unresponsive and so is steam, i checked everything till recognizes this issue. How to fix this?

:)

 

Toshiba external hard drive not recognized

Hi Philip,

Thank you for writing to Microsoft Community Forums.

I understand that the external hard drive is not recognized by the PC. I appreciate your efforts in trying to resolve the issue.
It would be great if you can answer these questions to assist you in a better way.

• Did you try connecting the Hardrive to different USB Port?
  
• Does the Hardrive get detected if you try connecting it to a different PC?
  
• Are you aware of any changes made to the computer recently?
  

I suggest you refer and follow the steps mentioned in the KB article and check if that resolves the issueError:
“USB Device not recognized” when you try to access a USB external hard drive

Note: Ignore method 2 & 5 from the above article.

Let us know how it goes.

Regards,

Zaki

 

second hard drive

Hi,

Based on the screenshot that you've provided, it seems that the second hard drive is not recognized by your computer. For us to resolve the issue, we recommend that you run the troubleshooter for hardware and devices. Follow these steps on how to run the
Hardware and Devices troubleshooter:

• On Cortana search, type troubleshooting.
• Select Troubleshooting from the list.
• Click View all at the left pane of the window.
• Select Hardware and Devices.
• Click Next and follow the on-screen instructions.

Feel free to post back if you have other concern.

 

Problem finding Hard drive

Hi Peter,

Based on the information that you've provided, it seems that your second hard drive is not recognized by your computer. For us to resolve the issue, we suggest that you follow these methods:

Method 1: Run the hardware troubleshooter. Follow the steps below on how-to:

• On Cortana search, type troubleshooting.
• Select Troubleshooting from the list.
• Click on View all at the left pane.
• Click on Hardware and Devices to run the troubleshooter.
• Restart your PC and check if the second hard drive is recognized.

If the issue persists, proceed to method 2.

Method 2: Scan for hardware changes on your PC.

• Press Windows key + X on your keyboard and then select
  Device Manager.
• Click on Computer to highlight it and then click the
  Action tab.
• Select Scan for Hardware changes option.

Update us with the outcome so we can provide further assistance.