Windows 10: how do i purchase a new camera that is supported by windows 11

I continue getting a message that my camera cannot be found. The last message I received was that my camera is not supported by the version of Windows that I have and I need to purchase another camera.

:)

 

I purchased a Lenovo Yoga3 and camera doesn't work

Hi Jane,

To assist you better, answer the below questions

• What is the exact error/message you get?
• Which app are you using to access the camera?

I suggest try you below methods and check if it helps.

Method 1: Run the hardware device troubleshooter and check if it helps.

Follow the below steps:

• Type troubleshooting in the search bar.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Hardware and Devices.
• Follow the on-screen instructions to run the troubleshooter.

If the issue persists then follow the below method.

Method 2:

I suggest you to update the Camera driver from the Device Manager and check if it works.

Follow the below steps:

• Right click on Start button and click on Device Manager.
• Select the Camera driver from the list.
• Right click on the Camera driver and click on Update driver Software.

Hope the above information was helpful. If you need further assistance, we will be glad to assist you

 

Unlocked Realtek HD Audio Drivers Windows 7 & 8 (With Dolby Digital Live and DTS Interactive)

DTS supported natively by Windows 8/8.1 and it should work on windows 10 too just DDL require to unlock your driver .

 

Windows Camera

Hi,

Thank you for writing to Microsoft Community Forums.

We understand the concern as you are unable to use the integrated webcam. There could be a possibility that the
device driver not installed or out of date or the installed driver failed.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the model number of the Lenovo Desktop?
  
• Is Lenovo Vantage utility app installed on the PC?
  

• Are you aware of any changes on the PC prior to this issue?

Let us try few steps.

Step 1: Check Camera Settings.

1. Press Windows + I key to open Windows Settings.
   
2. Click on Privacy and select Camera from the left pane.
   
3. Click on Change check if it is toggled to On.
   
4. Also toggle the switch to On under Allow apps to access your camera
   

Step 2:Update Webcam driver.

We would suggest you to update the Webcam driver from Device Manager. Please refer this article to update the driver:
Update drivers in Windows 10

If the behavior persists, I suggest you follow the steps in the article below and see if it solves the problem:
Camera doesn't work in Windows 10

You may also refer these articles for additional information:

Windows 10 camera, microphone, and privacy

How to use the Camera app

If it persists, I recommend that you contact the Lenovo Technical Support to carry out tests related to the camera.

Let us know the results.

Aditya Roy

Microsoft Community – Moderator