Windows 10: Account recovery problems, and a broken system....

There is a serious problem with your security and account recovery.Not only was my account compromised but I cannot retrieve it.I have access to the gmail account that is the login for the microsoft account, the gmail account was not compromised. I have all the email receipts that say your recovery emails were changed etc... inside the gmail account. The gmail message says "If this wasn't you, someone else might be trying to take over [Insert Email Here]. Click here and we'll help you protect this account." In the process of the 10 different emails about my recovery email being chang

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Recovery and account

Hi Sarang,

We appreciate you for being a part of Windows 10.

I understand that you have upgraded to Windows again after performing reset.

Have you tried to restart the system again to check whether the Windows 10 is downgraded to previous version?

I suggest you to follow the below steps and check if it helps.

Step 1:

As the Windows 10 creates the new user account automatically, I suggest you to run the Microsoft account troubleshooter and check if it helps.

Refer to the following link to download and run the
Microsoft Account troubleshooter:

Microsoft Account Troubleshooter

http://download.microsoft.com/downl...B-A23B-5C3A6B5974E3/microsoftaccounts.diagcab

Step 2:

As you have linked your Microsoft account in Windows 10, I suggest you to switch back to the local account if you wish.

How to switch to a local account from Microsoft account.

• 
  Press “Windows + I” keys to open settings (When you get the error “Critical error-start menu and Cortana not working”).
  
• 
  Select Accounts.
  
• 
  On the right side, it will show your current account with an option "Switch to a local account”.
  
• 
  Select “switch to a local account” and follow the steps to switch your Microsoft account into a local account. Once this is done your Microsoft account is safe and not linked with that computer anymore.
  

Note:

• 
  You may not delete the recovery drive, as it will help you to recover the Windows in future if the Windows is not working properly.
  
• 
  If you are using Microsoft account to login to Windows 10, there is no option to disable the password and sign in to Windows 10 directly without entering password. If you are using Local account to login to Windows 10, you can
  disable the password and sign in to Windows 10 directly without entering password.
  

Reference: Please refer to the below article and check if it helps.

Recovery options in Windows 10

Recovery options in Windows - Microsoft Support

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

Windows 11 Win Recovery Environment System Restore is broken!

Hi

Welcome to Microsoft community.

It seems you're facing a significant issue where performing a System Restore in Windows 11 has led to malfunctioning Microsoft Store apps and various system utilities. This problem can occur due to inconsistencies in how System Restore handles the registration of Universal Windows Platform (UWP) apps, which include most of the built-in Windows applications and those installed from the Microsoft Store.

The command you've run as an administrator is a common fix for re-registering UWP apps that have become unregistered or are not functioning correctly:

This PowerShell command effectively re-registers the Microsoft Store apps, which can also help with other broken system utilities and apps by restoring their functionality.

If you're still facing issues, consider the following additional steps:

1. Run the Windows Store Apps Troubleshooter:
   
   • Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters.
     
   • Find and run the "Windows Store Apps" troubleshooter.
     
2. Create a New User Account:
   
   • If the problem is isolated to your user profile, creating a new user account might resolve it. You can do this via Settings > Accounts > Family & other users > Add someone else to this PC.
     
3. System File Checker (SFC) and DISM:
   
   • Running SFC and DISM can repair Windows system files and restore system health. Open Command Prompt as admin and run sfc /scannow followed by the DISM command DISM /Online /Cleanup-Image /RestoreHealth
     
4. Consider a Reset or Fresh Start:
   
   • If all else fails, Windows 11 offers options to reset the PC or perform a fresh start, which can resolve deeper system issues. Go to Settings > System > Recovery to find these options. Note that you should back up your data before proceeding with these more drastic measures.
     

The System Restore feature can sometimes lead to these types of issues, especially with the complex nature of UWP app registrations.

Please feel free to let me know how it goes.

Best regards

Derrick Qian | Microsoft Community Support Specialist