Windows 10: Purchased new laptop lenova Win 11 Pro preloaded, unable to complete the process. Getting...

Discus and support Purchased new laptop lenova Win 11 Pro preloaded, unable to complete the process. Getting... in Windows 10 Gaming to solve the problem; Purchased new laptop lenova Win 11 Pro preloaded, unable to complete the process. Getting Error code 80180014... Discussion in 'Windows 10 Gaming' started by Srinivasan Balaji, May 26, 2025 at 12:32 AM.

  1. Purchased new laptop lenova Win 11 Pro preloaded, unable to complete the process. Getting...


    Purchased new laptop lenova Win 11 Pro preloaded, unable to complete the process. Getting Error code 80180014

    :)
     
    Srinivasan Balaji, May 26, 2025 at 12:32 AM
    #1

  2. Windows not detecting purchased Win 11 pro license after hardware switch

    Hi

    I recently switched laptops. I purchased win 11 pro license on old device. While switching to new device, I complete reset the old one But while trying to upgrade the new one to win 11 pro, it's asking me to purchase again.
     
  3. Move win 10 Pro license to new laptop

    Hello, I have an older laptop that is running Win 10 Pro (the PRO part was an upgrade to Win 10 home purchased on Windows store). The laptop is not feeling well and I believe it is time to replace it. Will I be able to move the PRO license from the old laptop to the new laptop (which will be Win 11). The new laptop does not have the option of getting it with Win 11 Pro.

    Thank you.
     
  4. Purchased new laptop lenova Win 11 Pro preloaded, unable to complete the process. Getting...

    How To Upgrade Win 11 Home to Win 11 Pro w/ M365 E3 Subscription

    I recently purchased a new laptop, and it came with Win 11 Home. I wouldn't normally buy a new machine with the Home edition, however, I knew my M365 E3 subscription includes Win 10/11 Pro, so I thought I'd be able to upgrade it. No so, at least not yet.

    My impression was once I register the laptop using my E3 account, I would then have the option to upgrade to Pro, but that doesn't seem to be possible for me. Admittedly, I'm very likely missing something obvious, but I do need help.

    Here's the Trouble (and some add'l notes): I've tried everything I can think of to make this happen and I've read countless Microsoft Docs and community questions, but I continue to hit dead end after dead end.

    Notes

    • Added work account (E3) account in Settings and ensure the laptop is registered in Azure AD.
    • Intune doesn't see the device and when I attempt to sync it with my domain, I receive an error which states, "The sync could not be initiated (0x80190190 Bad Request (400)". I feel like I'm missing a URL in a policy or need to create a policy, but I genuinely don't know.
    • I created a Win 11 Pro install w/ a flash drive. Went through the process to upgrade, but never saw what I expected to see (request to authenticate w/ 365 account).

    Does anyone have step-by-step instructions to:

    1. Ensure I've done all the prerequisite steps in my tenant (registered with domain, managed by Intune if that's necessary, anything else).
    2. Upgrade it from Win 11 Home to Win 11 Pro using my E3 subscription.

    All I want to do is upgrade it to Pro so I can join it to my Azure AD domain. I don't want to buy a Pro license since I'm already paying for it. That's all.

    Please help. Purchased new laptop lenova Win 11 Pro preloaded, unable to complete the process. Getting... :)
     
    Nicholas Houser, May 26, 2025 at 12:35 AM
    #4
Thema:

Purchased new laptop lenova Win 11 Pro preloaded, unable to complete the process. Getting...

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