Windows 10: Problem with 2 step account recovery

Jacek Błaszczyk · May 28, 2025 at 3:42 PM

Hello,I have huge problem with my account. I don't know why I can not recover my account. I have access to e-mail and phone, I know number of credit card I've used. I get recovery code in e-mail but next when I want to get code on my phone I get info "That veryfication method isn't working right now. Please try another method." I've checked what If I will try recover password on my second account from which I'm typing, and for that account it works... So it isn't problem with my phone or browser etc. It is blocked by Microsoft. How to sole this issue? I have on my first account subscriptions a

:)

Brink · May 28, 2025 at 3:45 PM

New 2-Step Verification options for G Suite accounts

What’s changing

We’re updating how 2-Step Verification works for G Suite. This will make new 2-Step Verification methods available for some devices, and update the 2-Step Verification user interface on mobile and desktop devices. There are three key impacts:

New 2-Step Verification interfaces

Different screens on different browsers (Safari, Edge, etc.)

Expanded Bluetooth security key support

Who’s impacted

Admins and end users

Why you’d use it

We hope that these updates make 2-Step Verification easier to use. 2-Step Verification puts an extra barrier between your business and cybercriminals who want to access business data. Turning on 2-Step Verification is the single most important thing you can do to make your accounts more secure and protect your business.

How to get started

Admins: Use our Help Center to find out how to set up 2-Step Verification for your organization.

End users: No action needed.

Additional details

New 2-Step Verification interfaces: You may see new illustrations, text, and instructions in the images, dialogs in the 2-Step Verification flows when using a bluetooth or usb security key. See images below for examples of the types of changes.

Different screens on different browsers: You may see different flows on Chrome, Safari, Firefox, Edge, and other browsers. Previously the service provider (Google) was responsible for showing these dialogs. Now the web browser is responsible. As a result, the flow may be different on each browser.

Expanded Bluetooth security key support: Bluetooth keys will start rolling out, and can be enabled with a flag on Linux.

The new 2-Step Verification screen on Google Chrome browser

The old 2-Step Verification screen

Helpful links

Help Center: Protect your business with 2-Step Verification

Availability

Rollout details

Rapid Release domains: Gradual rollout (up to 14 days for feature visibility) starting on March 26, 2019.

Scheduled Release domains: Gradual rollout (up to 14 days for feature visibility) starting on March 26, 2019.

G Suite editions

Available to all G Suite editions.

On/off by default?

The updated user interface will be ON by default.
Click to expand...

Source: G Suite Updates Blog: New 2-Step Verification options for G Suite accounts

Brink · May 28, 2025 at 3:45 PM

New 2-Step Verification options for G Suite accounts

What’s changing

We’re updating how 2-Step Verification works for G Suite. This will make new 2-Step Verification methods available for some devices, and update the 2-Step Verification user interface on mobile and desktop devices. There are three key impacts:

New 2-Step Verification interfaces

Different screens on different browsers (Safari, Edge, etc.)

Expanded Bluetooth security key support

Who’s impacted

Admins and end users

Why you’d use it

We hope that these updates make 2-Step Verification easier to use. 2-Step Verification puts an extra barrier between your business and cybercriminals who want to access business data. Turning on 2-Step Verification is the single most important thing you can do to make your accounts more secure and protect your business.

How to get started

Admins: Use our Help Center to find out how to set up 2-Step Verification for your organization.

End users: No action needed.

Additional details

New 2-Step Verification interfaces: You may see new illustrations, text, and instructions in the images, dialogs in the 2-Step Verification flows when using a bluetooth or usb security key. See images below for examples of the types of changes.

Different screens on different browsers: You may see different flows on Chrome, Safari, Firefox, Edge, and other browsers. Previously the service provider (Google) was responsible for showing these dialogs. Now the web browser is responsible. As a result, the flow may be different on each browser.

Expanded Bluetooth security key support: Bluetooth keys will start rolling out, and can be enabled with a flag on Linux.

The new 2-Step Verification screen on Google Chrome browser

The old 2-Step Verification screen

Helpful links

Help Center: Protect your business with 2-Step Verification

Availability

Rollout details

Rapid Release domains: Gradual rollout (up to 14 days for feature visibility) starting on March 26, 2019.

Scheduled Release domains: Gradual rollout (up to 14 days for feature visibility) starting on March 26, 2019.

G Suite editions

Available to all G Suite editions.

On/off by default?

The updated user interface will be ON by default.
Click to expand...

Source: G Suite Updates Blog: New 2-Step Verification options for G Suite accounts

Brink · May 28, 2025 at 3:45 PM

Google strengthening 2-Step Verification for Google account

What’s changing

Starting on July 7, 2020, we will make phone verification prompts the primary 2-Step Verification (2SV) method for all eligible users, unless they are already using security keys as their 2SV method of choice. This means that if you sign in to your Google account and are also signed in on a smartphone, you will be asked to follow phone prompts to verify the login attempt. This will help increase account security while making it easier to sign in.

This won’t apply if you use a security key to protect your account. You’ll also still be able to use other methods (such as a code received by text) by selecting a different method during the phone prompt verification steps.

Phone prompts verify your sign-in attempt via your smartphone

Who’s impacted

End users

Why it’s important

Phone prompts, also known as “on-device prompts,” are more secure than text or voice codes as a form of 2-Step Verification. They’re also easier to use, as they avoid requiring users to manually enter a code received on another device. By making prompts the primary method for more users, we hope to help them take advantage of the additional security without having to manually change settings—though they can still use other methods of 2-Step Verification if they prefer.

Additional details

How phone prompts work

After you enter your password to sign in to your Google Account, Google sends a "Trying to sign in?" prompt to every eligible mobile device where you’re signed in. This prompt tells you when and where your password was entered, and then asks you to confirm or block the sign-in attempt by simply tapping your mobile device. You can still select a different verification method during sign-in if one is available on your account. You’ll also stop receiving prompts on a phone if you sign out of that phone. Learn more about phone prompts.

Users with security keys are excluded from this change

Users will not have prompts as their primary 2SV method in two situations:

If an organization enforces the “Only security key” 2-Step Verification option for a user, there will be no change and the user will continue to be required to use security keys.

If a user currently has, or at any point in the future adds, a security key on their account, the security key verification will be presented as the primary method.

Additionally, if a user doesn’t have 2-Step Verification turned on, this will not apply.

Getting started

Admins: This feature will be ON by default. Admins can only disable the feature by requiring the use of security keys. Visit the Help Center to learn more about protecting your business with 2-Step Verification.

End users: This feature will be ON by default and can be disabled by the user. Visit the Help Center to learn more about signing in with 2-Step Verification.

Rollout pace

Rapid and Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) starting on July 7, 2020

Availability

Available to all G Suite customers and users with personal accounts.

Click to expand...

Source: https://gsuiteupdates.googleblog.com...e-prompts.html

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