Windows 10: Windows interface freeze but computer still running.

I am currently facing a very strange problem suddenly my computer start this problem while working. When I am log in can not interact with any interface such my computer my files even task bar icons. When I am clicking it taking long to response and if it does will pop up all the clicks performed earlier. While in frozen state If I press Windows Key or alt tad or even navigate through keyboard arrow respond immediately. Have tried re install windows clean install from begging. Worked normally about a day a problem came up again. Thank you.

:)

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.

 

Computer freezing running Windows 10.

Hi Caleb,



Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.



I suggest you to perform Clean boot by following the steps from the link below and check if the issue is resolved.



Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue.



You can open the system configuration window in Windows 10:



Step 1: Using
run command.

• Press Windows Key + R keys on the Keyboard.
• Type msconfig.msc and press Enter.

Step 2: Using
Cortana.

• Press Windows icon key on the keyboard and type
  msconfig.
• Select the top most search result.

Follow the steps from 3 under How to perform a clean boot
for Windows 8.1 and Windows 8 from the link below (The steps for clean boot suggested in the link below for
Windows 8/8.1 is applicable for Windows 10 as well):

https://support.microsoft.com/en-us/kb/929135



Disclaimer: Start the computer in normal mode refer the section,
How to reset the computer to start normally after clean boot troubleshooting
from the link above.



Refer to the article about Windows 8.1, Windows 8 or Windows 7 hangs or freezes
(Applies to Windows 10 also) and check if it helps.



Write back to us with the status of the issue on the same post for further assistance. Your reply is important for us to ensure we assist you accordingly.



Thank you.

 

all games crash!

ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.