Windows 10: camera does not recognize me for sign in

Discus and support camera does not recognize me for sign in in Windows 10 Software and Apps to solve the problem; My camera no longer recognizes me for sign in... Discussion in 'Windows 10 Software and Apps' started by Mary Ann Turner, May 29, 2025 at 1:02 AM.

  1. camera does not recognize me for sign in


    My camera no longer recognizes me for sign in

    :)
     
    Mary Ann Turner, May 29, 2025 at 1:02 AM
    #1

  2. usb camera not recognized

    New camera - tried to different brands - computer will only recognize the audio device. The device list does say there's a camera but it will not connect as a camera, only microphone
     
    JosephBotkin1, May 29, 2025 at 1:09 AM
    #2
  3. Laptop Camera

    Thanks for providing the results after completing the steps we provided. Since you're still getting the error message “Your camera cannot be found” along with the error code "0xA00F4244 (0xC00DABED)", we suggest that you follow the steps below
    to reset the Camera app on your Windows 10 computer:

    • Press the Windows Key + I to open the Settings app.
    • From the options presented select System, then click on
      Apps & features
      located on the left pane.
    • Locate the Camera app from the list and select it.
    • Select the Advanced options link and then choose Reset.
    • When the pop-up notification is shown just click on the Reset
      button once more.
    • Once all the steps are complete, kindly reboot your computer.

    Completing this steps will clear the cache of the Camera app and allow it to re-recognize any video capture devices connected to your computer.

    Regards.
     
  4. camera does not recognize me for sign in

    Windows Hello sign error: Couldn't Turn on the Camera. Please sign-inwith you PIN, Surface Pro

    Hi Ameera,

    Thank you for writing to Microsoft Community Forums.

    We understand how difficult it could be when feature do not work the way they supposed to and we truly appreciate the time and effort that you have taken to work on this issue. This issue can occur if the camera driver is not updated or due to some hardware
    issues related to the camera. In order to isolate the cause of this error, please follow the methods mentioned below.

    Method 1: Check if the camera is working.

    1. Log in to the system.
    2. Go to Start menu and select Camera app.
    3. Check if the camera is working fine.
    4. If not, please update camera driver (you can refer
      Update drivers in Windows 10
      for the steps).

    Method 2: Troubleshoot problems with Windows hello.

    Since you are getting the error "Couldn't start camera. Please sign in with PIN", we would suggest you to refer

    Troubleshoot problems with Windows hello Surface
    under the section Windows Hello doesn't recognize my face or fingerprint or there is an error message and try performing the troubleshooting steps and check if it resolves the issue.

    Regards.
     
Thema:

camera does not recognize me for sign in

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