Windows 10: Bluetooth Device Code 39 Error

tried everything and always getting this error code 39. There is nothing left i didn't do so is there actually a way to make this work ?

:)

 

Bluetooth device shows "Code 39" error in Device Manager on Windows 10 laptop

I'm encountering an issue with my Bluetooth device on my Windows 10 laptop. In Device Manager, the Bluetooth device is displaying an error message: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)".

Here are some additional details about the problem:

• My laptop model is HP R007tx, and it is Bluetooth-capable.
  
• Despite the Bluetooth hardware being present, the device manager shows this error, indicating a problem with the device driver.
  
• When attempting to troubleshoot, I found that the Bluetooth driver's digital signature cannot be verified, suggesting a revoked signing certificate.
  

I've already tried the following troubleshooting steps without success:

• Reinstalling Bluetooth drivers obtained from the HP support website.
  
• Updating Windows and checking for driver updates.
  
• Restarting the laptop multiple times.
  
• Checking for dependencies and performing a System File Checker scan.
  

Despite these efforts, the error persists, and I'm unable to use Bluetooth functionality on my laptop.

Can anyone provide guidance on how to resolve the "Code 39" error with the Bluetooth device driver? Is there a way to address the issue with the driver's digital signature or any other troubleshooting steps I can try?

Your assistance would be greatly appreciated. Thank you!

Laptop details:

• Make and model: HP R007tx
  
• Operating system: Windows 10
  
• Bluetooth device error: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
  

 

All USB storage devices have code 39 error

Hi Ilya,

Please answer these questions to assist you better.

• Do you get same error codes in the Device manager too?
• Does this issue occurs in other hardware components like keyboard and mouse?
• What is the make and model of your computer?
• Do you get same error when you connect your extenal hard drive to a different computer running Windows 10?

I appreciate the troubleshooting steps you have tried to resolve the issue.

I suggest you to check in Device Manager and check if you get the same error code. If yes follow link and perform the troubleshooting steps suggested under
Code 39

Error codes in Device Manager in Windows.

Error codes in Device Manager in Windows - Microsoft Support

Do let us know if the same code 39 shows under all USB storage devices. Thank you.

 

Bluetooth device shows "Code 39" error in Device Manager on Windows 10 laptop

Hello Malygos,

Thank you for your suggestions and detailed guidance. I've followed the steps you provided, but unfortunately, the issue with my Bluetooth device persists.

Regarding the first idea, I checked the registry entries under the Bluetooth device's Class Guid, but "Upperfilters" and "Lowerfilters" were not found.

I also performed the second idea by uninstalling and reinstalling the Bluetooth driver provided by HP, both automatically and manually. However, the problem with the digital signature verification remains unresolved.

Additionally, I entered Safe Mode and disabled forced driver signing as instructed. Despite these efforts, the Code 39 error still occurs, and I'm unable to use Bluetooth functionality on my laptop.

At this point, I'm at a loss for further troubleshooting steps. The Bluetooth device seems to be properly recognized by the system, but the driver issues persist despite multiple attempts to rectify them.

If there are any other suggestions or alternative solutions you could provide, I would greatly appreciate it. Otherwise, I may need to explore contacting HP technical support for further assistance or consider alternative options.

Thank you again for your assistance.

Best regards,