Windows 10: upgraded to Window 11. HP Scanjet Pro 3000 s3 will not work. What is the solution to...

Marty _837 · May 30, 2025 at 3:42 PM

I upgraded to Windows 11 this week 5/26. I am unable to use HP Scanjet Pro 3000 s3 scanner. How do I fix this problem?

:)

Dany572 · May 30, 2025 at 4:05 PM

HP Scanjet Pro 2500 f1 is not working on Windows 11

Hi,

I have an HP Scanjet Pro 2500 f1 scanner that was working perfectly before with Windows 10. I just changed my PC and now I am on Windows 11 but I am not able to connect my scanner on Windows 11, I tried Uninstalling reinstalling, restarting my PC, removing the driver, and reinstalling it but nothing worked for me.

The error it gives when we try to run HP Scan software is "the HP Scanjet Pro 2500 f1 Flatbed scanner was not found".

Any Solution to make it work on Windows 11 please share.

Brink · May 30, 2025 at 4:05 PM

HP announces new HP ScanJet Pro and Enterprise devices

Highlights:

Intelligent document capture helps extract and digitize scanned information

Desktop shortcuts and customized profiles streamline document classification, editing and filing

Enhanced security helps prevent malicious threats

Palo Alto, CA, May 2, 2022 — HP Inc. (NYSE: HPQ) today announced its new HP ScanJet Pro and Enterprise devices with HP’s most advanced and sophisticated workflow scanner software. The HP ScanJet series includes four new modern and secure devices that make scanning a simple and integrated part of the digital workplace experience. As workers come back into re-imagined workspaces designed for collaboration, the HP ScanJet series allows companies to bring a perfectly compact, intelligent device into the office space where work happens. “Companies are re-imagining the core purpose of the office – moving from a place where people come to work to a place where people come to collaborate,” said Premal Kazi, Vice President of Products and Solutions Management, Home and Office Printing, HP Inc. “As part of this, we’re seeing companies move away from large document centers where people go to print, copy or scan – to team spaces that are equipped with the right technology to enable real time productivity and collaboration. The new HP ScanJet devices are impeccably designed for these new work environments and needs.” According to Keypoint Intelligence’s 2021 North American Document Image Scanner Market Forecast, overall scanner shipments grew by 10 percent in 2021. “This growth makes sense,” said Lee Davis, Associate Director, Scanners/Solutions at Keypoint Intelligence. “Businesses accelerated digitization efforts in response to the pandemic, and scanners are an important tool in digitization processes. At the same time, we have observed increased scan volumes across all scanning devices. That means it’s important for businesses to find a platform that can facilitate scanning processes across a wide range of devices.” Video: https://press.hp.com/content/dam/sit...20Video%20.mp4

The new HP ScanJet devices include:

HP ScanJet Pro 2600 f1 and ScanJet Pro 3600 f1: Designed for high daily volumes and hassle-free operation to support up to 1500 and 3000 pages daily, perfect for small businesses with scanning needs for broad variety of jobs.

HP ScanJet Pro N4600 fnw1: Crafted to support large businesses with scanning needs for multiple users, up to 6000 pages daily. This scanner has flexible digital sending to email, network, or PC via Ethernet or Wi-Fi®, complete with a color touchscreen.

HP ScanJet Enterprise Flow N6600 fnw1: Created to support advanced high-volume professional scanning for enterprise customers with frequent scanning needs up to 8000 pages daily. With high-speed scanning and HP Scan Premium software, customers can get excellent image results with ease and easily integrate and improve document management. In addition, the ScanJet Enterprise Flow includes intelligent document capture and classification to help extract and organize scanned information and new capabilities to highlight, erase, or mark-up scanned documents.

In addition, all of the new devices offer:

Desktop shortcuts and customized profiles help streamline workflows

Automatic detection of scan quality issues to remove vertical streaks

Multi-document and book scanning to detect multiple documents and flatten curved images

Boot code checks and firmware validation helps prevent malicious threats

Sustainable design made from over 21 percent recycled plastic1

For HP channel partners, these new scanners represent an opportunity to help grow revenue by broadening their portfolios and delivering differentiated intelligent solutions that help customers digitize and streamline processes. Availability The new HP ScanJet Pro & Enterprise devices are currently available in most locations worldwide.
Click to expand...

Source: https://press.hp.com/us/en/press-rel...workflows.html

P.K.Sivaswami · May 30, 2025 at 4:05 PM

HP Scanjet G3010 Not working after Windows 10 Upgrade

Dear Niyma Yoten

Thanks for the response.

Am sorry to say that all the steps you have now prescribed have elsewhere in Community given and I tried not once but more than 3 times doing the same. Even today morning I did the same procedures of Uninstalling reinstalling the HP Scanjet G3010 Drivers
& softwares . Still it is the same problem persists.

Suggest me some ting New which is not available in either Microsoft community or in HP Service support Forum.

Am sorry none of the above you suggested have worked including compatibility mode installation.

I again repeat , request to try to discuss with HP and ind a solution Am sorry This statement does not underestimate your individual capability but My problem exists after upgrading to Windows 10 OS only Not with Windows 7 Ultimate

Looking for solution

Regards

Sivaswami

Windows 10: upgraded to Window 11. HP Scanjet Pro 3000 s3 will not work. What is the solution to...

upgraded to Window 11. HP Scanjet Pro 3000 s3 will not work. What is the solution to...

upgraded to Window 11. HP Scanjet Pro 3000 s3 will not work. What is the solution to...

upgraded to Window 11. HP Scanjet Pro 3000 s3 will not work. What is the solution to...

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