Windows 10: Cross Device Service high memory usage

Discus and support Cross Device Service high memory usage in Windows 10 Software and Apps to solve the problem; Hello,Sometime in the last two weeks or so, my pretty high end computer will just start being completely choked out after being online for a few hours... Discussion in 'Windows 10 Software and Apps' started by EricBurnett3, May 30, 2025 at 8:32 PM.

  1. Cross Device Service high memory usage


    Hello,Sometime in the last two weeks or so, my pretty high end computer will just start being completely choked out after being online for a few hours I shut it down daily, so rarely online more than a few hours at a time and every time I check, the Microsoft Cross Device Service is hogging all of my RAM. It's been as high as 56 gigs. Has something been changed in the last few weeks with this service or is this a known issue and is there a workaround? I understand it's related to the phone link service, and while I'm not incredibly attached to that, I'd prefer to use it if it's available

    :)
     
    EricBurnett3, May 30, 2025 at 8:32 PM
    #1

  2. Cross Device Service High CPU Usage

    Hi, leginmat90. I'm sorry to hear you're having this problem, and I hope I can assist you to find a satisfactory solution.

    I will leave you step by step to disable this service.

    Disable Cross Device Service

    Press Win + R to open the Run dialog box.

    Type services.msc and press Enter.

    In the Services window, locate the Cross Device Service.

    Right-click on it and select Properties.

    Change the Startup type to Disabled.

    Click Apply and then OK

    Hope it helps.
     
  3. System and compressed memory high disk usage

    Hi Robert,

    As you are facing issues with high system and compressed memory on your device we will help you with this issue.

    Provide us additional information to assist you better with this issue:

    • What is the make and model of your device?
    • What is the complete error message with respect to the memory when you are trying to access games?

    This issue might have occurred due to applications or services running at the startup on the computer. Bad sectors on the hard drive or outdated and incompatible drivers might also cause such issues.

    I suggest you to refer to the below post check if your issue matches with the same.

    If so, I recommend you to try the troubleshooting steps suggested by Amarjeet Paul
    and check if it helps.

    System and compressed memory high disk usage during file
    copy


    Hope it helps. Get back to us with an updated status of this issue for further assistance.
     
    Deepika Gowda, May 30, 2025 at 8:41 PM
    #3
  4. Cross Device Service high memory usage

    antimalware service executable high memory usage

    Hi Lwmct -

    I'm Kevin B., I do apologize for the inconvenience that you're experiencing right now, let me help you sort things out.

    The issue occurs due to its real-time protection on your windows computer. You can add the exe to its exclusion list and check if it helps

    Kindly click on the link below and follow the steps suggested by JhakeSong, Independent Advisor, as he have an answer similar to your question.

    https://answers.microsoft.com/en-us/protect/for...

    Hope this will help and have a bless day!

    Thanks.

    Kevin B.

    Independent advisor
     
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Cross Device Service high memory usage

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