Windows 10: Backup email problem

I recently updated my PC's BIOS and it asked me to reset my PIN. I tried to do so, and Microsoft said they sent me an email verification code. After an hour of waiting, no verification code. After lots of troubleshooting, I discovered that Microsoft was most likely sending the emails to my backup email in my account, which no longer exists. I went to my account settings to try and change it, but they require email verification. Shoot. Is there anything I can do, or do I have to wait 30 days for it to let me use my phone number as a backup?

:)

 

Don't have any function for backup

Hi Iris,

Let's work together on this. We suggest that you follow the following steps to apply the backup to your Windows Phone:

• Sign into the same Microsoft Account used for the backup creation.
• When prompted to use a backup to restore the handset, select the desired backup and hit ‘next’ to continue with the process.
• The backup will then download (duration will vary depending on speed of connection and size of backup), you can then enter passwords for restored accounts there and then or configure restored email and social accounts later.
  

Let us know the results.

Regards.

 

Backup Issue - Microsoft 10 - Cannot perform initial backup

Question

• 
  
  

Applies to

• Windows
• Windows 10
• Update, backup, & recovery

5 views Backup Issue - Microsoft 10 - Cannot perform initial backup




My backup stubbornly refuses to run. I can't run the initial backup, therefore the file history backups don't run either. This has been an ongoing problem for quite some time. Suggestions I've received have not worked so far. Following is the problem
and the failed resolution attempts:

• I get this message from the Event Log:

Unable to scan user libraries for changes and perform backup of modified files for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

Event ID - 201

Level: Error

User - System

*** ---- There is no config file at this directory location. The contents of the location are:

catalog1

catalog2

config1

config2

• In another thread from July, someone suggested checking a particular service (I forget the name just now) is running. It is.

• Two days ago a Microsoft employee suggested the following steps. These steps resulted in no change, still no backup:

KA

Karthicka_R replied on

• Microsoft
• Support Engineer

Hi,

Thank you for contacting Microsoft community.

I suggest you to follow the below steps to start and stop the services “Windows backup” and “volume shadow copy” and check if it helps.

• Press “Windows+R” and in the run command box type “services. MSc”.
• Search for the service “Windows Backup” double click on it and check whether the service is started or not, click on “OK” button. I suggest you to stop and start the service again.
• Once done again search for the service “Volume shadow copy” double click on it and check whether the service is started or not. I suggest you to stop and start the service again, click on “OK” button and
  check whether you can perform backup successfully.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

• I performed these steps multiple times. The backup still crashes, with the same error message. In addition I collected the following error message, but only one time:

Unable to start a backup cycle for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

Event ID: 200

• Can anyone help me with this stubborn problem?

Thank you in advance.

 

Don't have any function for backup

No, I stil can not find any backup for Windows 8.1 phone, nowhere.