Windows 10: Cannot download PowerPoint presentations since renewing Microsoft Office subscription

Discus and support Cannot download PowerPoint presentations since renewing Microsoft Office subscription in Windows 10 Network and Sharing to solve the problem; Since renewing my subscription to Microsoft Office a month ago I can no longer download PowerPoint presentations via WeTransfer nor email - both from... Discussion in 'Windows 10 Network and Sharing' started by Kitlin, May 31, 2025 at 12:43 PM.

  1. Kitlin Win User

    Cannot download PowerPoint presentations since renewing Microsoft Office subscription


    Since renewing my subscription to Microsoft Office a month ago I can no longer download PowerPoint presentations via WeTransfer nor email - both from safe sources and I have enough space on my laptop. I have reinstalled Microsoft Office to see if that helped, it hasn't. The error message readsCannot download PowerPoint presentations since renewing Microsoft Office subscription :powerPoint can't read C:\........AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\UMGVOJUO\presentationtemplate.pptx.No explanation given as to what all that means and it's gibberish to me and of no help whatsoever.

    :)
     
  2. Brink Win User

    Microsoft Word and PowerPoint for Web announce Export to PowerPoint

    Source: https://techcommunity.microsoft.com/...o/ba-p/2217824
     
  3. Assigned Access of Powerpoint Presentation

    I was hoping that by downloading the PowerPoint Mobile app in windows store, that I would be able to use it to setup assigned access on a Windows 10 computer and display a powerpoint presentation. Our issues is, we need this to be a Kiosk that no-one can
    close out the presentation. Powerpoint allows you to turn most functions off, but you can still access the ease of access toolbar, and can also close the presentation out. When I go to assigned access though, Powerpoint Mobile does not appear in the list of
    Apps. I have downloaded other Supposed PowerPoint Presenters, but none of them show up in the list either.

    Can anyone tell me how to achieve this! I do not understand how to setup the Power Shell code to set this up, too technical for me. But I really need this as Kiosk computer. Any suggestion?
     
    Drew Patterson, May 31, 2025 at 12:45 PM
    #3
  4. RG_IN Win User

    Cannot download PowerPoint presentations since renewing Microsoft Office subscription

    Renewal of OFFICE-365 subscription

    Hi,

    I am unable to renew the OFFICE-365 subscription. The payment option only has a credit/debit card. Tried using multiple cards, it always says that the details entered are incorrect. The site says "Bank couldn't authorize the payment method". The debit cards
    are all active and I have used one of them last time to renew a OFFICE-365 subscription.

    Raised multiple service requests on the same, but no solution. Had long chats, still no solution.
     
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Cannot download PowerPoint presentations since renewing Microsoft Office subscription

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