Windows 10: Update problem

Discus and support Update problem in Windows 10 Software and Apps to solve the problem; Hi I have a problem.screen says "let's cross this one off your list " the next update is ready to help you keep windows running smoothly. Pick a time... Discussion in 'Windows 10 Software and Apps' started by gugu sanah mdawe, Jun 1, 2025 at 3:57 AM.

  1. GUGU SANAH MDAWE
    gugu sanah mdawe Win User

    Update problem


    Hi I have a problem.screen says "let's cross this one off your list " the next update is ready to help you keep windows running smoothly. Pick a time to restart to install the update, or we'll try to restart outside of your active hours. Now I when I click on either of the options "restart now, pick a time or remind me tomorrow" nothing happens this prevents me from doing anything with the laptop it's just stuck there

    :)
     
    gugu sanah mdawe, Jun 1, 2025 at 3:57 AM
    #1
  2. DALCHINA
    dalchina Win User

    Windows 10 1709 System Restore problems...

    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
     
    dalchina, Jun 1, 2025 at 4:05 AM
    #2
  3. 3COLORS
    3Colors Win User
    Windows Updated(16299.309).KB4088776 Restart is required to complete.

    Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

    Thanks for the suggestions and for the time to respond Update problem :) Best regards.


    And thanks for the tip of that program, I'll have it on my list.
     
    3Colors, Jun 1, 2025 at 4:05 AM
    #3
  4. NATE W.H.
    Nate W.H. Win User

    Update problem

    Update problems

    Hi TiffanyBowers,



    Thank you for posting to the Microsoft Community. I understand your Lumia 610 keeps getting stuck on step 6 of the update that you're trying to install. I can provide you a few steps to try in an effort to resolve the update issue.



    There are a couple of different steps on a support page located at
    http://support.microsoft.com/kb/2484484     that we'll want to try. I would suggest the steps for stuck in download mode, stuck at OEM splash screen, and error not listed on this page.



    Before performing the suggested reset under the steps for error not listed, I would first suggest trying a soft reset. If you're able to remove the battery, leaving it out of the phone for a few minutes will soft reset the phone. Another option for performing
    a soft reset would be to hold the power and volume down buttons until the phone has restarted completely.



    Please let us know if any of these suggestions are helpful to your update issue.



    Regards,
     
    Nate W.H., Jun 1, 2025 at 4:05 AM
    #4
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Update problem

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