Windows 10: Q and Up Arrow Keys Triggering Unexpected Behavior — Possible Keyboard Issue?

Hello, I'm experiencing some unusual behavior with my keyboard and I'm hoping to get some help. When I press the Q key, it types the letter "q" as expected, but it also causes my cursor the little white line to jump to the beginning of a line or input field. In some games, holding the Q key causes my character to move forward, which is not the expected keybind. Additionally, when I press the comma "," key, it types both a comma and a backslash, like this: ,\ When I press the up arrow key, it seems to trigger both the up arrow function and the Q key at the same time. I’ve tried using a diff

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Keyboard shortcut Alt key not working

Hi,



Before we proceed, I need more information to help you better.

• 
  Since when are you facing this issue?
  
• 
  Did you make any software or hardware changes on your computer prior to this issue?
  
  
  

I suggest you to follow the steps below and check if it helps.

Step 1: You may check if the ALT key is functioning correctly in on-screen keyboard. It will help us to verify if there is any issue with the keyboard.

Follow the steps below to open On-screen Keyboard.

• 
  Windows + Q, type OSK (on-screen keyboard)
  
• 
  And check if it works
  

Step 2: Run Hardware and device Troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your devices. Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  

Keep us posted on this issue so that we can assist you better.

 

Arrow keys do not work in Tabtib virtual keyboard.

Hi,



Thank you for writing to Microsoft Community Forums.



What is the make and model of the tablet?



We tried to repro the issue on a lab machine with multiple applications, however the behavior of left and right arrow keys using both Tabtip virtual keyboard and Onscreen keyboard was found to be normal.



The issue could be either due to application limitations or the touch keyboard might be corrupted.



I suggest to try the touch keyboard (tabtip) in other applications and see if the behavior is same. If the issue persists with other applications, you may try using a different keyboard layout and see if it works.



Regards,

Peer Samie

Microsoft Community-Moderator

 

Right arrow key on keyboard enters ALT and DELETE

Thank you for the suggested solutions.

Unfortunately they have not resolved the issue.

After reviewing the on screen keyboard, the right arrow key on the keyboard when pressed is acting as the ALT and DELETE keys.

The right arrow does not function as a right arrow key in the BIOS menu

either.