Windows 10: how to fix infected files.

i noticed my system gets freeze sometime even having a tough processor, then i run mrtmalicious removal tool full scan it took 6hours and reports 60 infected files and removed particialy next i run windows threats full scan there it found active threats and j proceeded to start action but it doesn't works. and i installed "TRON SCRIPT" and again i started all the scans which i done previously and they found more malicious files then i decided to reset my pc removing all the files and stated setting up windows and again i run mrt still it found infected files. can anyone please help me out r

:)

 

steps taken for infected Pc's.


I was hoping someone could give me a list of step by step instructions you use as a guide to clean virus, malware...etc. so I can keep my PC clean if it gets infected.

thx

 

Microsoft Safety Scanner > Files Infected count

There's a bit of a UX problem with the scanner. As it is running it may encounter files that are suspected of being infected but indicate a count as: "Files Infected: XX"

This suggests the files are infected and apparently no list of these potentially infected files are provided.

1. Change the label to "Possible Infected Files"
   
2. Write to the msert log the list of possibly infected files for further review/action.
   

I say this as I let the tool run for over 3 hours, racking up over 20 "Files Infected". My computer was disconnected from the Internet during the scan. So I was surprised that the files in question were somehow "cleared" despite a lack of Internet connection.

From the log:

Results Summary:

----------------

No infection found.

Failed to submit MAPS report: 0x80072EE7

Failed to submit clean hearbeat MAPS report: 0x80072EE7

Microsoft Safety Scanner Finished On Sun Apr 30 13:20:56 2023

If the suspected files couldn't be submitted, then how were they cleared? Which files were suspected?

I appreciate the tool just cannot trust the results.

 

clean possibly infected flash drives and CD-RWs

Your steps in post #1 should work for 99% of viruses that may be on a usb flash drive. However, there are a very few viruses that can infect the MBR of a drive. I would use Diskpart from a command prompt (Admin) to clean them. In the command prompt type DISKPART then, at the Diskpart prompt use the commands:

LIST DISKnote the disk number of the usb and use it in place of # in the command:SELECT DISK #
CLEAN
CREATE PARTITION PRIMARY

After this you will have cleaned the partition table from the usb and created a partition using the whole of the the available space. You can then format this partition in File Explorer.


For a CD-RW, if you right-click on it in File Explorer there is an Erase option.