Windows 10: Computer has been blue screening

Discus and support Computer has been blue screening in Windows 10 Software and Apps to solve the problem; I got this computer back in november, all new hardware. Within the first week I noticed it blue screening, and figured hardware, but it didn't seem to... Discussion in 'Windows 10 Software and Apps' started by Colton B, Jun 2, 2025 at 1:02 AM.

  1. Colton B Win User

    Computer has been blue screening


    I got this computer back in november, all new hardware. Within the first week I noticed it blue screening, and figured hardware, but it didn't seem to be a big trigger, and it was entirely random. I asked people in the past with dmp files, they said it was anti cheat. I looked into it, reset windows, went thru process, etc.After a fresh install of windows, boot up a game not using anti cheat, and it crashes again with a blue screen claiming "STORAGE_ERROR"?This is the dmp file. https://www.dropbox.com/scl/fi/z44nfag6eutkwlgiyc2s1/dmp-files.zip?rlkey=ka6t2ub4wyo7q8p8ddtbje7i8&st=calfmxz6&am

    :)
     
  2. Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
  3. Computer Freezes Then Blue Screen

    Hello,

    A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

    For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?
    • What is the make and model of your device?

    Meanwhile, we suggest performing the steps on this article
    on how to troubleshoot blue screen errors on Windows 10.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Jun 2, 2025 at 1:10 AM
    #3
  4. Nikhar_K Win User

    Computer has been blue screening

    Frequent Blue Screen error on computer

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are receiving Blue Screen error on your computer. I’ll certainly assist you with this.



    However, please let us know:




    • When exactly are you getting the Blue Screen error?

    • What is the error message you receive?

    • Are you aware of any changes made to the computer recently?

    • What is the make and model of the computer?



    I have analyzed the dump files shared by you and found that the error is caused by a Memory corruption.



    I would suggest you to run a Windows Memory Diagnostic check on the computer to check test the memory installed on the computer. Refer the steps
    mentioned below:




    1. Press
      Windows key + R, to open Run dialog box.

    2. Type
      mdsched and click on OK.

    3. Click on
      Restart now and check for problems.



    Also, if you are using two RAM sticks, I would suggest you to using one RAM stick and see if that helps.



    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
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