Windows 10: Unable to Receive Verification Code When Logging into Microsoft Account on PC

I’ve been using my Microsoft account on my PC without any issues for years. However, when I recently tried to download the Apple TV app from the Microsoft Store, I was prompted to sign in again. After selecting my account, the system redirected me to the login screen where I entered my email. It then stated that a verification code would be sent to my email, but I never received the code.Here are the key details:My account is connected to my PC and was previously functioning normally.I’ve checked all email folders inbox, spam, trash and confirmed that I can receive emails from other sources,

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Did not receive the Microsoft Account Verification Code

Hi, SHARON.

I'm Jen, I'm also an Outlook account user just like you. I'm not working for Microsoft but I'd be happy to help you figure this out.

I understand you're not receiving a verification code for your Microsoft account. If your security info's are up to date, you may be experiencing delays receiving the code which I have also experienced before. But if you have already waited too long and have made a couple of attempts, I suggest following the suggested steps in the "Troubleshooting verification code issues" section on the support page below.

https://support.microsoft.com/en-us/account-bil...

Feel free to share how it went.

Kind regards.

 

Unable to receive verification code/number on mobile Authenticator App while trying to log-in on PC

Hi Louisa,

I'm sorry to hear that you're having trouble logging into your Microsoft account.

One thing we can try is to make sure that the time and date on your mobile device and PC are synced correctly. If they are not, it can cause issues with the authenticator app. You can also try restarting both your mobile device and PC, and then attempt to log in again.

If you have the authenticator key, you can try removing your Microsoft account from the Authenticator app and then adding it back again.

You can also check this Microsoft article for further troubleshooting:

"Troubleshooting verification code issues" https://support.microsoft.com/en-us/account-bil...

If none of these steps work, you can also try contacting Microsoft support for further assistance. They may have additional troubleshooting steps that can help resolve the issue. Contact Us - Microsoft Support

It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft. While we can offer advice and suggestions, we are not capable of assisting directly with account or login-related issues.

Let me know if you have any further questions.

Best regards,

John D.

Independent Advisor

 

Cant receive verification code

I'm experiencing difficulties in receiving verification codes from Microsoft accounts. However, I am able to receive email updates by substituting the email address with another one. The problem lies in the fact that I am unable to receive any verification codes, and I do not have any alternative phone number or email address available to receive the code.