Windows 10: Xbox and Microsoft store not working. Error code

These issues started after I formatted my computer. It happened once before, but I managed to fix it using my Xbox. However, now even the Xbox won’t turn on. Even though I've tried every possible method, I still can't download Microsoft Store. I'm trying to do it through Xbox, but that also gives an error. What should I do? I've tried everything — please, I really need your help."

:)

 

Microsoft Store not working error Code: 0x80131500

Hi
Thanks for suggestions
I had tried all except re registering MSoft Store , but that unfortunately did not work .

Very intermittently use SurfEasy VPN, but last time used pre dated this build & problem by some time.

Have built pc systems /rebuilt windows op system literally100's times over 25 years for myself and others, and troubleshooted most known problems but this looks like a reinstall.
Not listed in Microsoft web notice as ongoing issue involving current build.

Only had Store problem once before since it was introduced years ago, and that was easily resolved !

 

The Microsoft Store, and the Xbox app doesn't work!

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to launch Microsoft Store, Xbox app and GameBar. I’ll certainly help you with this issue.



However, please let us know:

• Do you receive any error message?
  
• Are you aware of any changes made to the computer recently?
  
• Which build version of Windows 10 are you using currently? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  

Meanwhile, I would suggest you to refer the steps mentioned below:



For issues with launching Microsoft Store, I would suggest you to refer the steps mentioned in the article

Microsoft Store doesn't launch.



Method 1: Store app troubleshooter



I would suggest you to run the Store app troubleshooter and check. Refer the steps mentioned below:

1. Press Windows Logo key + I, to open Settings.
   
2. Click on Update & Security and select Troubleshoot from the left pane.
   
3. Scroll down, click on Windows Store apps and select Run the troubleshooter.
   
4. Follow the on-screen instructions.
   

Method 2: Re-register apps



If Store app troubleshooter doesn’t work, I would suggest you to try re-registering the apps using PowerShell. Refer the steps mentioned below:

1. Press Windows Logo key + X, and select
   Windows PowerShell (Admin).
   
2. Paste the following command and press Enter:
   Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
   
3. Once the process is complete, restart the computer and check.
   

Method 3: New user account



If re-registering the apps didn’t work, try creating a new user account and check if the issue persists. Refer the article
Create
a local user or administrator account in Windows 10



Let us know the results.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Xbox App Error code 0x80048504?

Hi Andyy,

If you received this error code 0x80048504, there could be an issue with the Xbox live server, your network connection, or with the account itself. For us to resolve your concern, we suggest that you follow the steps below:

Step 1: Run the troubleshooter for Windows Apps

Please click this link. This process will check and resolve common issues with the apps on your PC.



Step 2: Reset the Windows Store to clear the Store cache.

• Press Windows key + X on your keyboard.   
• Click on Command prompt (Admin). 
  
• Type wsreset.exe and then hit Enter. 

Step 3: Uninstall and reinstall the Xbox App to update it.

• Click Start and type Windows PowerShell on the search box.
• Right-click and then select Run as administrator.
• Type the following command to uninstall Xbox app: Get-AppxPackage *xboxapp* | Remove-AppxPackage.
• Hit Enter. 
• Launch Windows Store and download the Xbox App.  

Let us know how it goes after performing the aforementioned solutions. We'd be glad to further assist you.